IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Showing 115 of 2951

One of B2BI SAAS Customer Feedback Self Service Code list Hanon Feedback - View/Edit Rights to Orchestration code list.

One of SCBN Customer supplier/customer onboarding is unable to do it themselves as they require access to make entries in the orchestration Codelist (SAT Codelist), which they currently do not have. The customer is requesting access to this codeli...
4 months ago in Sterling B2B Integration SaaS / Other 2 Not under consideration

Adding Email Body via BPN ST tool

There are lot of request in Electrolux project for email flows where we need to deliver the output file as attachment in email and also send email body with some message to the trading partners. Currently, we use ITX map and Attachment Macro to ac...
over 3 years ago in Sterling B2B Integration SaaS / Other 0 Future consideration

Create Business view in Config Center for Codelists, Mappings, Connections, Keys/Certficates

This feature will be helpful when there are codelists with same names across different BA's. Same map names such as document extraction maps or typing maps across different BA's. Could be helpful for connections and keys/certificates
over 1 year ago in Sterling B2B Integration SaaS / Other 4 Not under consideration

Call Center: Combat abuse of agent-facilitated appeasements via AI-backed assessment of new appeasement requests

When engaging a customer support agent, a bad actor might seek to exploit customer care procedures for illicit gain by repeatedly requesting various accommodations - whether the reship of an order or line item, claiming that it's lost, or a refund...
11 months ago in Call Center 0 Future consideration

Provide option to prorate discount under ChargePerUnit and ChargePerLine while applying promotion in call center

Currently if we apply promo code during order creation in call center or applying promo code during order modification in call center, discount amount is getting applied under 'ChargePerLine', because of this discount amount is not excluding prope...
over 5 years ago in Call Center 1 Future consideration

"searchCatalogIndex" api is not returning the results based on the partial term.

In next-gen IBM Sterling Call Center, while creating orders on add item screen, user has to enter atleast one word from the item name/description to get the output. But in most of the cases end users will not know the complete word or word may be ...
over 1 year ago in Call Center 0 Future consideration

Suggest a New Non Billable mailslot

When we onboard a new Trading partner for a VAN Customer, we create a non billable MQslot for a Trading partner using SQSF8xxx or SGIODxxx mailbox, implementers have to search for a new unused mailslot in MB01 by using various combination for the ...
over 3 years ago in Sterling B2B Integration SaaS / Other 1 Not under consideration

View Only access to Draft Order details

We can't view Draft Order details either from Call Center or from Order HUB when View Only access permissions are provided. IBM suggested to submit future enhancement request.
7 months ago in Call Center 0 Submitted

Automated Reports for Success and Failure Stats from IBM Sterling

Currently, we have to manually generate the reports by extracting the data from Sterling Inflight as per steps below.We access https://na.inflight.b2b.ibmcloud.com/ to get both reports. Business view preference is set to be Whirlpool XMLAccount -&...
almost 3 years ago in Sterling B2B Integration SaaS / Other 0 Planned for future release

Displaying all Map names in inflight

inflight always shows only one map name (Translation map) even though there are multiple maps involved in the flow. In large scale projects, where is the flow is complex, we tend to use more maps to satisfy the requirements of the Customer/Partner...
almost 2 years ago in Sterling B2B Integration SaaS / Other 0 Future consideration

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