IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Ideas

Showing 102 of 2953

Embed watsonx into IBM Sterling OMS to enable an AI foundation model that looks at all the OMS/Inventory data to provide a streamlined question/response dialog similar to chatbots and/or ChatGPT

The IBM Sterling OMS is a perfect solution to embed the watsonx solution. Building out a foundation model leveraging the OMS and Inventory data set would allow us to show a progressive approach to interact with the solution across various OMS pers...
about 2 years ago in Call Center 2

Reference portal/sheet for Services & Support Teams

It is an ongoing activity that new clients keep getting added to Config Hub. With the emphasis on extensive usage of Config Hub over Config Center, it would be ideal for Services and Support Teams to have the information handy, about the clients a...
over 1 year ago in Sterling B2B Integration SaaS / Onboarding 0 Not under consideration

Availability of maps from Config Center CTE to Config Hub

There are many new maps in Config Center (T) which are still under development and being tested by clients. These maps won't be available in Config Hub until they are moved to production. Movement to prod may still take time as clients and trading...
over 1 year ago in Sterling B2B Integration SaaS / Onboarding 0 Not under consideration

PEPPOL Invoice/Application Response generated via XML validation report using Generic Status option

For PEPPOL Implementation, the Invoice/Application response are generated based on the outcome of the validation service report. The error message from the report is used to put in the Response message back to partner. In current flow, we cannot u...
over 4 years ago in Sterling B2B Integration SaaS / Onboarding 0 Planned for future release

Ability to add notes on bulk orders from COM

This would allow the users to update the same notes to mutiple orders at the same time, which would save a lot of time where the user has to update the same note to multiple orders
10 months ago in Call Center 1 Not under consideration

Provide tooltip messages for disabled toolbar action buttons in the "Order Summary - Orderlines" tab to improve clarity on their disabled state.

This feature would be highly beneficial for customer service teams, educators, and users who interact with the system. It will provide immediate context on why a button is disabled, improving communication and reducing confusion. Tooltips should b...
10 months ago in Call Center 0 Future consideration

Decompress .zip files

We have a requirement where the partner application will send compressed(.zip) files. One zip file will contain multiple documents in it. The zip file should be decompressed and the individual files should be sent to the downstream application. An...
over 2 years ago in Sterling B2B Integration SaaS / Onboarding 0 Future consideration

Wild Card Searches in Call Center

In the Call Center UI, we'd like to be able to complete wild card searches for many or all of the fields. For example, if I wanted to search for all orders that are from an IBM email address I could search *IBM.com. This would bring up all orders ...
almost 2 years ago in Call Center 9 Functionality already exists

Call Center Dark Mode

We would like the new call center to have a dark mode as it will create more contrast from the text on the screen and therefore allow some users to better view the program. This will create more accessibility for some users with vision issues.
about 2 years ago in Call Center 8 Not under consideration

Job Status >>> Job Item Summary enhancement for failed codelist due to duplicate entries

We have request from customers like VF Services to update new codelist entries (more then 100 +) for an already existing codelist . For such request Support/PER/Implementer would normally take the back up of the existing codelist (XML) and merge t...
over 4 years ago in Sterling B2B Integration SaaS / Onboarding 1 Not under consideration

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