IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Ideas

Showing 122 of 2988

Provide tooltip messages for disabled toolbar action buttons in the "Order Summary - Orderlines" tab to improve clarity on their disabled state.

This feature would be highly beneficial for customer service teams, educators, and users who interact with the system. It will provide immediate context on why a button is disabled, improving communication and reducing confusion. Tooltips should b...
11 months ago in Call Center 0 Future consideration

Support for Windows Server 2022

Hello, Since Microsoft is sunsetting Windows Server 2012, we are needing to upgrade our current servers. We would like to move to Server 2022 but it doesn't seem to be supported yet. Would you be able to tell me if you are currently working on cer...
almost 3 years ago in Sterling B2B Integrator / Technology Stack Support (OS, DB, Protocols) 1 Planned for future release

Wild Card Searches in Call Center

In the Call Center UI, we'd like to be able to complete wild card searches for many or all of the fields. For example, if I wanted to search for all orders that are from an IBM email address I could search *IBM.com. This would bring up all orders ...
almost 2 years ago in Call Center 9 Functionality already exists

Add native AS4 support to B2BI

We are a global manufacturer who has EDI trading partners in many countries. In Europe, AS4 is rapidly become a requirement. We would appreciate having our existing B2BI Solution (IBM Sterling B2BI) continue to be our one stop shop for all trading...
over 7 years ago in Sterling B2B Integrator / Technology Stack Support (OS, DB, Protocols) 3 Functionality already exists

Call Center Dark Mode

We would like the new call center to have a dark mode as it will create more contrast from the text on the screen and therefore allow some users to better view the program. This will create more accessibility for some users with vision issues.
about 2 years ago in Call Center 8 Not under consideration

OMS Call Center - Have the user's enterprise default to their locale

Hi there, User's Enterprise Defaulting to Their Locale At Brooks Running and I'm sure many other companies, manual created and systematically created records could be tied to one of multiple different enterprise options. Currently in Brooks' insta...
over 2 years ago in Call Center 6 Future consideration

Failure Handling

It would be better if we can -> had a failure handling option in PEM (like on fault in SI) -> call another activity from one activity Let us know, for more details
about 6 years ago in Sterling Partner Engagement Manager / Workflows 0 Planned for future release

Supervisor override capabality

Business is expecting Supervisor override capabality available on Call Center as well so they can perform additional review and validation for certain operation like price override.
about 1 year ago in Call Center 1 Functionality already exists

Be able to rollout activities based on the union (common partners) of multiple attributes

Currently, when rolling out an activity, you have the option to do so using groups, attributes or by selecting individual partners. If you choose attributes, you can specify multiple attributes upon which to invite partners but the behavior is tha...
over 7 years ago in Sterling Partner Engagement Manager / Workflows 1 Functionality already exists

Support generic S3-compatible object store for document storage

On the Sterling roadmap is support for backing the B2Bi container document store with cloud object storage. Our company has on-site S3-compatible object storage (via Dell EMC ECS) - please ensure the S3 support includes S3-compatible setups and no...
almost 5 years ago in Sterling B2B Integrator / Technology Stack Support (OS, DB, Protocols) 1

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