IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Ideas

Showing 132 of 2953

Report duplicated entries in netmap.cfg/userfile.cfg

Currently Control Center does not report duplicated entries added to netmap.cfg/userfile.cfg Connect Direct config files. This causes ambiguity. Duplicates can be reported by cfgcheck on the server but there is no possibility to discover/edit/dele...
over 3 years ago in Sterling Control Center Monitor / Usability 1 Future consideration

Make timestamps for events more readable

Currently, when browsing Control Center for any given server, when viewing Processes, File Transfers, Alerts, Events, or Completed File Agent Activity, the timestamps for the last 24 hours of processes are given in how much time has passed since t...
almost 3 years ago in Sterling Control Center Monitor / Usability 0 Planned for future release

Add slc notes to be displayed as part of an SLC alert

A note section was added to Control Center slc's as part of an enhancement request. This is very useful and beneficial to the team that is responsible for monitoring Control Center alerts. However, the team is asking if the notes could be part of ...
almost 3 years ago in Sterling Control Center Monitor / Usability 2 Future consideration

Embed watsonx into IBM Sterling OMS to enable an AI foundation model that looks at all the OMS/Inventory data to provide a streamlined question/response dialog similar to chatbots and/or ChatGPT

The IBM Sterling OMS is a perfect solution to embed the watsonx solution. Building out a foundation model leveraging the OMS and Inventory data set would allow us to show a progressive approach to interact with the solution across various OMS pers...
over 2 years ago in Call Center 2

Ability to add notes on bulk orders from COM

This would allow the users to update the same notes to mutiple orders at the same time, which would save a lot of time where the user has to update the same note to multiple orders
10 months ago in Call Center 1 Not under consideration

Provide tooltip messages for disabled toolbar action buttons in the "Order Summary - Orderlines" tab to improve clarity on their disabled state.

This feature would be highly beneficial for customer service teams, educators, and users who interact with the system. It will provide immediate context on why a button is disabled, improving communication and reducing confusion. Tooltips should b...
10 months ago in Call Center 0 Future consideration

Ability to pass custom alerts to SCC from B2Bi

This is for the ability to send custom alerts to SCC from B2Bi/SFG systems. A service should be designed for use in business processes to allow information to be passed into SCC.
almost 8 years ago in Sterling Control Center Monitor / Usability 0 Not under consideration

Improve Control Center Rule Administration

In Control Center 6.2 rule administration can only be done via the Web console. If a new rule or an existing rule is updated that contains a list of servers, there is not a pick list. There is a search, but each server the user wants to select can...
over 3 years ago in Sterling Control Center Monitor / Usability 1 Future consideration

Ability To Test Actions

After setting up an Action, you are unable to test it without adding it to a rule, and then manually triggering the rule. This is very time consuming when you're trying to verify configuration of the action. I would like there to be a test button ...
almost 2 years ago in Sterling Control Center Monitor / Usability 0 Future consideration

Wild Card Searches in Call Center

In the Call Center UI, we'd like to be able to complete wild card searches for many or all of the fields. For example, if I wanted to search for all orders that are from an IBM email address I could search *IBM.com. This would bring up all orders ...
almost 2 years ago in Call Center 9 Functionality already exists

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