IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Ideas

Showing 120 of 2953

Sterling Control Center does not show the process number of a Sterling Integrator business process

Sterling Control Center does not display the Connect:Direct process numbers from a Sterling Integrator business process going through the CDSA. This is because the process number is actually not passed from Sterling Integrator to Control Center. T...
almost 8 years ago in Sterling Control Center Monitor / Reporting 0 Not under consideration

Improve the Secure + Key Certificates Report and Trusted Certificates Report

Please add the validity dates (start and expiration) to the Secure + Key Certificates Report and the Trusted Certificates Report. This is useful information that is often needed and would assist in the management of key and trusted certificates.
over 3 years ago in Sterling Control Center Monitor / Reporting 5 Planned for future release

Embed watsonx into IBM Sterling OMS to enable an AI foundation model that looks at all the OMS/Inventory data to provide a streamlined question/response dialog similar to chatbots and/or ChatGPT

The IBM Sterling OMS is a perfect solution to embed the watsonx solution. Building out a foundation model leveraging the OMS and Inventory data set would allow us to show a progressive approach to interact with the solution across various OMS pers...
over 2 years ago in Call Center 2

Reports created in Cognos should be able to be scheudled and managed in SCC

The integration of Cognos has provided unending options for generating reports but anything created in Cognos is not visible to SCC for scheduling or management/modification through the GUI.
almost 8 years ago in Sterling Control Center Monitor / Reporting 1 Not under consideration

Ability to add notes on bulk orders from COM

This would allow the users to update the same notes to mutiple orders at the same time, which would save a lot of time where the user has to update the same note to multiple orders
10 months ago in Call Center 1 Not under consideration

Provide tooltip messages for disabled toolbar action buttons in the "Order Summary - Orderlines" tab to improve clarity on their disabled state.

This feature would be highly beneficial for customer service teams, educators, and users who interact with the system. It will provide immediate context on why a button is disabled, improving communication and reducing confusion. Tooltips should b...
10 months ago in Call Center 0 Future consideration

Total of files sent to a specific partner (Report)

Customer wants to know the total of files sent to a specific partner in a period.
over 2 years ago in Sterling Control Center Monitor / Reporting 1 Future consideration

Need an ICC report that returns counts of file transfers and total byte counts for a given interval.

I need a report where 1. I can specify a date interval for the report.2. The report should give me an option for detail or summary.3. The detail would give me a list with 4 columns showing the date, the producer partner name, #of files failed or r...
almost 8 years ago in Sterling Control Center Monitor / Reporting 0 Functionality already exists

Wild Card Searches in Call Center

In the Call Center UI, we'd like to be able to complete wild card searches for many or all of the fields. For example, if I wanted to search for all orders that are from an IBM email address I could search *IBM.com. This would bring up all orders ...
almost 2 years ago in Call Center 9 Functionality already exists

Call Center Dark Mode

We would like the new call center to have a dark mode as it will create more contrast from the text on the screen and therefore allow some users to better view the program. This will create more accessibility for some users with vision issues.
about 2 years ago in Call Center 8 Not under consideration

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