IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Ideas

Showing 199 of 2955

Enable Deeplink into Order Hub

Similar to IBM legacy call center we would like to have the capabilities to deeplink into Orer hub pages.
about 1 year ago in Call Center 0 Future consideration

Return Order for component level not allowing in Call Center but it is allowing in Order Hub

Hi Team, We are testing the use where trying to create return for the component level. Steps: 1. We have created Bundle Item with Bundle Fulfillment Mode as Ship Independent(00) along with component items- Shared XML in the document. 2. Order crea...
6 months ago in Call Center 0 Under review

Database for IV

Need a read only database to connect to that shows all supply and demand records, quantities, ship nodes, sourceTs, segment info, etc. from IV. This will help with data cleanup and visibility. We have no way of knowing about stale data unless we q...
12 months ago in Inventory Visibility 2 Future consideration

User Credential Management & Auditability in IV

Current Limitation: IV currently uses a single shared credential for all users. This results in: No traceability of who made specific changes. Lack of role-based access control, as all users have the same level of access (typically edit). Pr...
3 months ago in Inventory Visibility 0 Submitted

Enhance the supplyChange.v2 event schema to allow propagation of custom attributes included in the original IV request.

Problem Statement:We are using the supplyChange.v2 event to publish IV resonance data to a configured webhook endpoint. As part of our implementation, we are including several custom attributes (e.g., SourceSystemID, AdjustmentReasonCodeID, etc.) ...
4 months ago in Inventory Visibility 1 Future consideration

Trigger to enable Auto Replenishement

Given Item id Qty Location Frequency (hourly/daily) We need event raised when quantity goes below the configured qty at a location Provide ability to add/remove/update these thresholds
8 months ago in Inventory Visibility 1 Functionality already exists

Alert to potential duplicate files

If CCM sees multiple instances of the same filename of the same size uploaded to the same SFG/B2Bi mailbox within a configurable time period then it should alert to it as a possible duplicate. This cannot be done using SLCs currently. It should no...
8 months ago in Sterling Control Center Monitor / Reporting 0 Under review

Inventory Audit for Historic Availability

Would be helpful to have inventory Audit for the currentAvailability of an item in Order Hub and IV UI. Similar to the Inventory Audit screens for Supply and Demand of an item, having the ability to see what the availability of an item was at a ce...
4 months ago in Inventory Visibility 1 Future consideration

Customization of Next Gen Call Center Home Page - Adding new tile/new link/extra buttons in Home Screen Next Gen Call Center

Next Gen Call Center does not provide a way to customize the home screen by adding a new tile for Product Search or Transfer Order Search etc. Also there is no option to add additional links or buttons - 'create wishlist', 'create appeasement orde...
about 1 year ago in Call Center 0

ICC New datetime field - Custom API

The bank is trying to leverage the ICC SLC process to track whether a file has met its SLC.We are having applications (ie. SFG components and other custom applications) raising MQ events with time stamp to start and end SLC of a file.We then wrote...
over 6 years ago in Sterling Control Center Monitor / Reporting 0 Not under consideration

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