IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Ideas

Showing 202 of 2967

Check for inventory availability while adding a line for reship, the CSR should have immediate feedback as to whether it can be fulfilled.

Currently in the call center the reship function blindly adds the reship order line without doing an inventory check. I don't know that it needs to be as involved as a wizard such as adding a line though it does need to be more involved and at lea...
over 6 years ago in Call Center 0 Future consideration

Integrate with Google's Recaptcha v2- Invisible

Call center and Store application urls can be integrated with recaptcha for better authentication.
almost 7 years ago in Call Center 0 Not under consideration

Item Level Distribution Groups in API calls

Currently Distribution Group information is passed at cart level. And one cart can have only one distribution group information. We would like it to to be passed at Item level. meaning Each API call should be able to carry more than on DG and tha...
about 7 years ago in Inventory Visibility 2 Functionality already exists

Giving signal to indicate file transfer completed

If a file is trasffered from A to B, normally our customers need a way to confirm whether file transfer is completed. In China, customers will adopt 2 ways, one is creating another signal file, for example, if the transfer a file named a.txt, they...
over 7 years ago in Sterling Connect:Direct / Usability 1 Not under consideration

Transfer folder between C:D nodes

Hope C:D can support transfer the whole folder to anther folder, which include many potential functions such as trasfer folder, whether includes subfolder, filter files via file name rule and create folders in the opposite C:D node. Our local file...
over 7 years ago in Sterling Connect:Direct / Usability 1 Not under consideration

Product Lines with Special services associated

in Call center we don't see any way to Add special service to a product which is already associated with a special service. For web (commerce) orders , we were able to create order with product and special services(createOrder API). Special servic...
over 7 years ago in Call Center 0 Future consideration

Provide an option to void adjustment invoices. Currently system doesn’t allow voiding adjustment invoices. Due to which invoices remain open in the system in cases where discounts/charges were applied on order by mistake. This is very frequently seen in case of call center appeasement scenarios when property Do Not Allow Debit and Credit Invoice to Settle Each Other is checked.

Provide an option to void adjustment invoices. Currently system doesn’t allow voiding adjustment invoices. Due to which invoices remain open in the system in cases where discounts/charges were applied on order by mistake. This is very frequently s...
over 7 years ago in Call Center 1 Not under consideration

Request Spooler Option print process to include milliseconds in time

Since we've upgraded to the HP Nonstop NS2400 from the S-series, printjobs are hitting the spooler so fast that using the Spooler Optioncreates duplicate filenames at the target server. This causes many jobstransfers to fail due to duplicate names...
almost 8 years ago in Sterling Connect:Direct / Usability 0 Not under consideration

listing specified remote server folder's files and sub-folders to C:D client

FTP provides a generic feature of listing specified remote server folder's files and sub-folders to FTP client. But C:D can only realize this function by RUN TASK or RUN JOB invoking many shell scripts, which make clients' application complex. By ...
almost 8 years ago in Sterling Connect:Direct / Usability 0 Not under consideration

Creating Demand in SIP with demand reference at order level

When SIP integration is enabled, the OOB demand requests published to SIP does not have any order reference, as a result we cannot track demand at order level in SIP.If we include "reference" = OrderNo in demand request to SIP, it would enable us ...
4 months ago in Inventory Visibility 0 Future consideration

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