Shape the future of IBM!
We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:
Post your ideas
IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.
Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,
1. Post an idea
2. Upvote ideas that matter most to you
3. Get feedback from the IBM team to refine your idea
Help IBM prioritize your ideas and requests
The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.
Receive notifications on the decision
Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.
Enable IBMID/Federation at individual OMS application level
The enhancement will enable enterprises to configure sterling module (e.g., Contact Center, Store Engagement, Console) access/ login approach independently of the module. This would allow the enterprise to choose, per module, either log in via SSO...
Provide method to script the OMoC/Cloud build and deploy process
The following are the 7 basic steps for building and deploying a package to the OMoC/Cloud OMS environment. In an on-prem instance of OMS, all of these steps are easily scripted so that the admin can run one command and execute everything, that ma...
Support for latest Cybersource SDK
The latest Cybersource SDK jar file (6.2.7) requires the use of apache commons lang 3 version 3.4 jar file (version 3.3 also works).
Since the base product already includes apache commons lang 3 version 3.2 however, the updated jar file does not ...
Allow for FTPing files in and out of OMoC
There are times when it is much easier to have an actual file be loaded to OMoC or exported from OMoC, that isn't currently allowed. An example of import is data migration as part of go-live. An example of export, apt to why this came up, is runni...
CoC 19.1 SBC extensibility workbench opened in Firefox 60.x forces installation of jsLib that is incompatible with Firefox 60.x
CoC 19.1 devtoolkitProblem Statement When following the documented CoC instructions to enable extensibiility workbench for SBC at the following link, trying to use Firefox 60.x forces the installation of jsLib add-on that is inc...
Allow creation of app/integration servers on OMoC to designate which server to implement on.
With normal on-prem implementation the customer has the ability to define what agent and integration servers run on what hardware to provide some degree of high availability as well as balance load on the servers. With the OMoC self-serve tool and...
Ability to display Error Messages while executing SQL queries in DB Query Client
The Database Query Client in OMoC does not display the error message to include the reason for the query execution to fail. IT gives a generic message stating - "Exception while executing query. Please check the query syntax/server logs." or "SQL ...
IT will help to monitor system
DB tool usability enhancements
The DB query tool that comes with OMoC 2.0 has multiple usability issues.1) on running a query, do not scroll the query entry window to the top, but leave the cursor where it is in the window2) I should not need to add a space at the end of each l...
COC Data Extract should send deleted records to the FTP to avoid orphaned records in target data warehouse.
When we remove and add new data thru API or internal code, the deleted records get removed and not propagated to the target system consuming the COC Data extract data published from OMS. This causes additional records to be retained in the target ...
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