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Enable end users to replay their own files WITHOUT giving them any other administrative permissions.

End users often need to have files replayed due to various intermittent SFG error conditions.  Allowing these users to replay their own files saves them time and saves SFG administrators the effort required to replay these files

  • Guest
  • Aug 14 2019
  • Not under consideration
What is your industry? Telecommunications
How will this idea be used?

End users often need to have files replayed due to various intermittent SFG error conditions.  Allowing these users to replay their own files saves them time and saves SFG administrators the effort required to replay these files

  • Mar 26, 2021

    Admin response

    Thank you for taking the time to provide your ideas to IBM. We truly value our relationship with you and appreciate your willingness to share details about your experience, your recommendations, and ideas.


    IBM has evaluated the request and has determined that it cannot be implemented in a timely mannner (12-18 months) given our current backlog and roadmap.


    In 12 months, you will receive a notification that you can resubmit this request for consideration.


    Thank you for bringing your ideas to us. If you have any additional feedback, thoughts or ideas, or would like to review what is on the 12-18 month roadmap please reach out.

  • Guest commented
    2 Oct, 2019 10:26pm

    Would be very useful.

  • Guest commented
    27 Aug, 2019 07:41pm

    This would be extremely helpful!

  • Guest commented
    22 Aug, 2019 10:53am

    This is a good idea for support teams to work without bottlenecks

  • Guest commented
    22 Aug, 2019 09:05am

    Great idea! 

    It also opens the door for user to implement automation solution using RPA.

  • Guest commented
    21 Aug, 2019 02:31pm

    This would be a great help in time and resources used to resend files.

  • Guest commented
    21 Aug, 2019 02:20pm

    This is good and reasonable idea that will be used.

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