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Status Not under consideration
Workspace IBM File Gateway
Categories Usability
Created by Guest
Created on Aug 14, 2019

Enable end users to replay their own files WITHOUT giving them any other administrative permissions.

End users often need to have files replayed due to various intermittent SFG error conditions.  Allowing these users to replay their own files saves them time and saves SFG administrators the effort required to replay these files

What is your industry? Telecommunications
How will this idea be used?

End users often need to have files replayed due to various intermittent SFG error conditions.  Allowing these users to replay their own files saves them time and saves SFG administrators the effort required to replay these files

  • ADMIN RESPONSE
    Mar 26, 2021

    Thank you for taking the time to provide your ideas to IBM. We truly value our relationship with you and appreciate your willingness to share details about your experience, your recommendations, and ideas.


    IBM has evaluated the request and has determined that it cannot be implemented in a timely mannner (12-18 months) given our current backlog and roadmap.


    In 12 months, you will receive a notification that you can resubmit this request for consideration.


    Thank you for bringing your ideas to us. If you have any additional feedback, thoughts or ideas, or would like to review what is on the 12-18 month roadmap please reach out.

  • Guest
    Oct 2, 2019

    Would be very useful.

  • Guest
    Aug 27, 2019

    This would be extremely helpful!

  • Guest
    Aug 22, 2019

    This is a good idea for support teams to work without bottlenecks

  • Guest
    Aug 22, 2019

    Great idea! 

    It also opens the door for user to implement automation solution using RPA.

  • Guest
    Aug 21, 2019

    This would be a great help in time and resources used to resend files.

  • Guest
    Aug 21, 2019

    This is good and reasonable idea that will be used.