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Multiple work orders allowed for a single order line
For any retail client working on any customization of products, they use work order concept to provide delivery or provided service. For an order with multiple quantities in a single order line, there are multiple valid cases, where a single work ...
Hold based rescheduling to update ETD/ETS for scheduled order lines
There is a need for an automated rescheduling feature in OM. Especially on B2B, the requested ship date tends to be important and may often change for order line via integration. In these cases the order line should be rescheduled automatically. C...
Support for XML version 1.1 to support additional characters JSON supports
Recently we ran into an issue where our Adyen WebHook notification was failing to process a response which caused a backlog of Payment notifications and had an impact to our payment processing for an entire day’s worth of orders. While the signifi...
Currently IBM Sterling is officially only supported on Java 1.8. There are improvements made on JDK since 1.8 especially around native webservice call. We would like IBM to certify java 11 and above for Sterling OMS.
Return Authorization Id not updating on the CHARGE record
For the VISA credit card payment type bank mandate the authroization before giving refund to the customer. Currently with the payment agent configuration in reverse logistics not adding the Authorization record against return order in yfs_Charge_t...
Order hub to include an order/shipment level attribute to filter the orders and shipments to be considered for workspace
Enterprises require to filter out certain orders/shipment where there are fulfillment manatgers resposinsible for a captergory of orders. The Orders and shipments are to have a filter attribiues that should be populated by implementation.
ExpectedShipmentDay calcualtion for special services to consider the ShipNode calendar.
This implementation would benefit for the customers, who calculate the CustomerPromisedDate based on the processing time of Special Services. As of now, it only considers the Inventory Availability of the item and ExpectedShipmentDate is being cal...
Update to existing OrderSummary and OrderArchive when an Index is Updated
Order Service is looked as the one-stop service for all customer orders (both active/history and archived orders). Business usually have new requirements in terms to providing additional search criteria's for lookup of orders based on internal and...
Enable IBMID/Federation at individual OMS application level
The enhancement will enable enterprises to configure sterling module (e.g., Contact Center, Store Engagement, Console) access/ login approach independently of the module. This would allow the enterprise to choose, per module, either log in via SSO...
Cognos reports extract through standard integration mechanisms
We have an inhouse alerting, monitoring and reporting capability that is dependent on receiving data from various applications. We are writing custom reports in Cognos reporting suite to access the data that is needed to deliver our requirements. ...
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