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Change Request Status Filter does not align to what is displayed
In the Change Request module listing - Filters have been enabled to segment the list for reporting. One of those fields is "Status". The various "statuses" of Change request are selectable. However, when users "filter" for the "Processing" status ...
Workflow approval requests to be retained after a periodic update
If an action that has generated a workflow approval request is not actioned before a scheduled PU, the request expires after the PU and the processor will have to re-log the details to generate a new workflow approval request.
If the workflow app...
Clients complain that the PU completion email has arrived but yet their analytics reports have not got the latest data.
The refresh_report is a separate process. There should be some automation to avoid confusion on clients so once the PU is finis...
Update/Fix functionality of the email notification screen
This was "lift and shift" from OAS but is not suitable for current purpose, does not even currenlty work. Email notifications for PU start/finish are currenlty managed external to the product (MRObot and Talend). This functionality should be compl...
When modifying DET's you can not add a field from the window in the bottom right of the box unless you add it to then end of the string.
Also if you add a field mid string, it it not likely to work by using the field display name, you need to type...
Please have page return to sorted view when navigating in DETs and other admin tasks
When you sort a page in Admin section of MRO IO (eg Users or DETs) then click on a user or DET to edit, once you finish editing the autotask/user and return to the list of DETs/Users the list of DET/Users has reverted back to the entry layout, not...
Allow a read-only user to make changes to read-write fields, but not Commit
We have clients like EGA, where we're seeing they have hundreds of read-only users, and only a few read-write users entrusted to commit (save changes and export). Read-only users are mostly maintenance stakeholders part of the workflow process -- ...
"Hide" Completed Work Queues optional filter to user's UI
I have seen 3-4 client instances that require scrolling down a list of work queues to see all of the queues. At a user level there may be 2-3 queues that contain records that need review. User Experience would be greatly improved with a simple "Hi...
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