IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Showing 97 of 2953

Enable QuantumMetrics (Site Monitoring) for Call Center and Sterling Store

Introduction: Site Monitoring enables the retailer to site metrics, navigational issues and session recording. This is a popular choice for B2C Ecommerce sites to validate the effectness, ease of navigation, tracking errors etc. For Call Center an...
9 days ago in Call Center 0 Submitted

VDA standards missing in IBM ITX

After checking with IBM ITX Support, we confirmed that there is no out-of-the-box type tree available for the VDA Standard. We request that a VDA (German Association of the Automotive Industry (Verband der Automobilindustrie)) type tree be include...
about 1 month ago in Sterling Transformation Extender / Maps & Type Trees 2 Submitted

Include Ghana maps in FinPay PLUS package

As domestic markets increasingly adopt ISO20022 standard, Financial Institutions are challenged to ensure integration of these new maps in their validation architecture. In this context, our customers are asking to include support for Ghana in Fin...
17 days ago in Sterling Transformation Extender / Maps & Type Trees 1 Not under consideration

Expand usage of component rules in TypeTree

I have a typeTree that creates JSON. I have defined a field as a Choice field with 4 possibilities : string decimal numeric boolean. The input (from XML) is always a string but I'd like the JSON output to be correct in the sense that i don't want ...
about 2 months ago in Sterling Transformation Extender / Maps & Type Trees 0 Under review

Include Finplus 5.0 maps in FinPay PLUS package

As domestic markets increasingly adopt ISO20022 standard, Financial Institutions are challenged to ensure integration of these new maps in their validation architecture. In this context, our customers are asking to include support for Finplus 5.0 ...
2 months ago in Sterling Transformation Extender / Maps & Type Trees 1 Not under consideration

Include SIX SIC maps in FinPay PLUS package

As domestic markets increasingly adopt ISO20022 standard, Financial Institutions are challenged to ensure integration of these new maps in their validation architecture. In this context, our customers are asking to include support for SIX SIC in F...
2 months ago in Sterling Transformation Extender / Maps & Type Trees 0 Under review

Auto-convert User Input to Uppercase

On the call-center homepage, there is a quick search text field that allows users to search for customers by entering their details. According to the official documentation, customization of the homepage is not supported. However, we would like to...
8 months ago in Call Center 0 Submitted

Allow CSR to Select Alternate UOM for Ordering

Sterling OMS supports placing orders using alternate UOM. For example, ordering a product by the CASE instead of EACH. The conversion quantity from the inventory UOM to the alternate UOM for ordering is setup in the item master. However, currently...
2 months ago in Call Center 1 Submitted

Enable Deeplink into Order Hub

Similar to IBM legacy call center we would like to have the capabilities to deeplink into Orer hub pages.
about 1 year ago in Call Center 0 Future consideration

Return Order for component level not allowing in Call Center but it is allowing in Order Hub

Hi Team, We are testing the use where trying to create return for the component level. Steps: 1. We have created Bundle Item with Bundle Fulfillment Mode as Ship Independent(00) along with component items- Shared XML in the document. 2. Order crea...
6 months ago in Call Center 0 Under review

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