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This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Ideas

Showing 12

PEM API Test Capability

The PEM API documentation page does not provide a sample input and output message format for the APIs. Some of the API inputs are not intuitive and difficult to get to the correct format accepted by the APIs. If there is an easier API test capabil...
over 7 years ago in Sterling Partner Engagement Manager / Usability 1 Delivered

Code Lists and data tables should be searchable on all fields

Customers want the ability to search generic data tables and code lists using data fields other than the primary field. This would allow PEM to be a more accessible system of record.
over 7 years ago in Sterling Partner Engagement Manager / Usability 0 Delivered

Avoid skipped tasks and screens on Sponsor view

When a sponsor views the tasks that a partner has executed, every skipped task and every screen that should be skipped due to entry validation is displayed. When reviewing screens for approval, this will add significant time to the process.
almost 8 years ago in Sterling Partner Engagement Manager / Usability 0 Delivered

Item Rich Media Images not being displayed in SBC and Call Center Commerce

No description provided
about 7 years ago in Call Center 3 Delivered

Total number of results in the Search

User would like to see total number of results in the search result set, to visually clue in the CSR about number of Orders for a given Customer account. It is a usability enhancement that improves their productivity on Call Center application.
about 5 years ago in Call Center 0 Delivered

Expand shipping information by default

In the current UI we had to do customizations in order to expand the shipping information on the shipping details page. In the new UI we would like for information to always be expanded therefore reducing the number of clicks for a customer servic...
over 3 years ago in Call Center 4 Delivered

Show Ship to email address in Order Summary

In the old UI we needed to do a customization to show the customer's ship to email address. In the new UI we would like for this field to be available OOTB.
over 3 years ago in Call Center 3 Delivered

Autosave

Provide an autosave capability prior to the user being logged out of PEM. Currently, PEM logs out a user after 30 minutes of inactivity. Prior to that automatic logoff, we should be save the latest draft of the workflow.
almost 8 years ago in Sterling Partner Engagement Manager / Usability 1 Delivered

Change Partner Registration Form Wording

We would like to submit for one wording change on the Partner Registration Contact Form. We would like to update the ‰ÛÏPassword:‰Û field's wording, to say ‰ÛÏCreate password :‰Û( and leave ‰ÛÏRe-enter password:‰Û the same). I have included scr...
almost 8 years ago in Sterling Partner Engagement Manager / Usability 0 Delivered

Increase concurrency in activity processing

We found out that PEM may have concurrency limit of 10 concurrent users/activity being handle in parallel. would like to have product increase that to handle higher volume implementations
almost 4 years ago in Sterling Partner Engagement Manager / Usability 1 Delivered