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This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Ideas

Showing 11

PEM Cloud - Customize Registration Page and required fields

Client would like to customize the PEM registration page including not prompting for out-of-the-box fields such as company (e.g., company name, company address, etc.). For the required fields, they would prefer to have the option to set a default ...
almost 8 years ago in Sterling Partner Engagement Manager / Onboarding 1 Delivered

Retrieve Routing Channel Templates from target SFG applications

No description provided
over 7 years ago in Sterling Partner Engagement Manager / Onboarding 1 Delivered

PEM Activity should have the option to provision partner to either or both Prod and Non-Prod Systems

PEM should not force provisioning partner to both Production and Non-Production system and make this optional
over 7 years ago in Sterling Partner Engagement Manager / Onboarding 0 Delivered

Synchronize PEM partner repository with SFG partner informatio to make PEM the system of reference

No description provided
over 7 years ago in Sterling Partner Engagement Manager / Onboarding 0 Delivered

Item Rich Media Images not being displayed in SBC and Call Center Commerce

No description provided
about 7 years ago in Call Center 3 Delivered

Enhance SFTP Inbound Push and SFTP Outbound Pull Configuration Profiles to store authorized user key

The SFTP Inbound Push and SFTP Outbound Pull Configuration Profiles does not have the option to store authorized user keys. These keys are needed for SFTP key authentication and should be stored in these profiles.
over 7 years ago in Sterling Partner Engagement Manager / Onboarding 0 Delivered

Total number of results in the Search

User would like to see total number of results in the search result set, to visually clue in the CSR about number of Orders for a given Customer account. It is a usability enhancement that improves their productivity on Call Center application.
about 5 years ago in Call Center 0 Delivered

Expand shipping information by default

In the current UI we had to do customizations in order to expand the shipping information on the shipping details page. In the new UI we would like for information to always be expanded therefore reducing the number of clicks for a customer servic...
over 3 years ago in Call Center 4 Delivered

Show Ship to email address in Order Summary

In the old UI we needed to do a customization to show the customer's ship to email address. In the new UI we would like for this field to be available OOTB.
over 3 years ago in Call Center 3 Delivered

Enhancing Partner search capabilities with Email ID

We have option to search the partners with Company Name only , but most of the cases admin teams knows email id of partners only , imagine if PEM is having 10K partners and admin team knows only Email ID of partner. It would be good if we have sea...
over 4 years ago in Sterling Partner Engagement Manager / Onboarding 0 Delivered