IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

ADD A NEW IDEA

Clear

Ideas

Showing 54

Ad Hoc Report Functionality

In version 6.1.3 and earlier when a report is run, the user has the option to keep/download in different versions such as pdf, xls, csv, etc and to email the report. However, in version 6.2, this ad hoc functionality has been removed. While an ad ...
over 3 years ago in Sterling Control Center Monitor / Reporting / Usability 3 Not under consideration

Ability to add notes on bulk orders from COM

This would allow the users to update the same notes to mutiple orders at the same time, which would save a lot of time where the user has to update the same note to multiple orders
10 months ago in Call Center 1 Not under consideration

Ability to pass custom alerts to SCC from B2Bi

This is for the ability to send custom alerts to SCC from B2Bi/SFG systems. A service should be designed for use in business processes to allow information to be passed into SCC.
almost 8 years ago in Sterling Control Center Monitor / Usability 0 Not under consideration

Multiple User Credentials

Our product team has grown exponentially; we now have around 9 teams with 2-4 developers in each team, and potentially all will have PROD access to IV at some point. Currently, we only have one generic user credentials to make changes in PROD. Thi...
about 4 years ago in Inventory Visibility 1 Not under consideration

Call Center Dark Mode

We would like the new call center to have a dark mode as it will create more contrast from the text on the screen and therefore allow some users to better view the program. This will create more accessibility for some users with vision issues.
about 2 years ago in Call Center 8 Not under consideration

More Robust Search Options in SCC web client

In the Sterling Control Center Web Client, under the Monitor, Completed File Transfers screen... We would like to see more robust search criteria. Currently it is allowing us to search based on data, server, filename and status. Our biggest use of...
almost 8 years ago in Sterling Control Center Monitor / Usability 0 Not under consideration

Eliminate the compatibility issue between ICC and Dynatrace monitoring.

The compatibility issue between ICC and Dynatrace prevents use of Control Center Webconsole. Only remediation is to disable the Dynatrace UI agent on the application node. We use Dynatrace for monitoring of all our Sterling Infrastructure and woul...
over 3 years ago in Sterling Control Center Monitor / Usability 3 Not under consideration

Having a sorting feature for the columns in the Call Center application

Users would be able to sort columns, which would increase their productivity
over 1 year ago in Call Center 1 Not under consideration

IBM Control Center Email Alert Formating

Email alerts, from Control Centre are in plain text format. Can the alert email format be using for example XLST and HTML to mark critical warning and success with appropriate coloring? Can we have for separate, for each alert, its own configurati...
over 7 years ago in Sterling Control Center Monitor / Usability 0 Not under consideration

Having a sorting feature for the columns in the Call Center application

Users would be able to sort columns, which would increase their productivity
over 1 year ago in Call Center 1 Not under consideration

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.