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IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Enable QuantumMetrics (Site Monitoring) for Call Center and Sterling Store

Introduction: Site Monitoring enables the retailer to site metrics, navigational issues and session recording. This is a popular choice for B2C Ecommerce sites to validate the effectness, ease of navigation, tracking errors etc. For Call Center an...
8 days ago in Call Center 0 Submitted

Simplify the JDBC Driver Update Procedure

During a recent database migration, it was necessary to update the JDBC driver used by Sterling Integrator. The procedure to do this is well-documented here: https://www.ibm.com/support/pages/how-update-jdbc-driver-ibm-sterling-b2b-integrator-vers...
4 months ago in Sterling B2B Integrator / Installation & Upgrade 0 Submitted

Standalone Java upgrade

Considering enhanced focus on Java vulnerabilities and the frequency in which they are discovered, its difficult to keep pace with resolving them, if every time Product upgrade is needed. Please see if the Java upgrade can be done stand alone for ...
21 days ago in Sterling B2B Integrator / Installation & Upgrade 0 Submitted

Upgrade WLP standalone

WLP releases new versions every month, as per organizational policy of n-2 we always stay non-compliant with any product upgrade. By the time product upgrade is released at-least 1 newer version of WLP would be present. Internal cycle to deploy SI...
21 days ago in Sterling B2B Integrator / Installation & Upgrade 0 Submitted

Container deployment or upgrade may not work in shared environments

There's been a few cases pointed out where the B2BI/SFG example container scripts for creating SCCs, Cluster Roles, Rolebindings, etc do not work in shared environments. This is interfering with deployments and upgrades in shared environments. In ...

IBM Sterling Products - provide Ansible / Chef playbooks for patching and deploying products

Manual installation and patching of IBM Sterling products is very risky, time-consuming, and error-prone, which is not sustainable for long-term support. Our business is seeking automated playbook recipes (e.g., Chef or Ansible) from IBM for produ...
11 months ago in Sterling B2B Integrator / Installation & Upgrade 1 Not under consideration

Auto-convert User Input to Uppercase

On the call-center homepage, there is a quick search text field that allows users to search for customers by entering their details. According to the official documentation, customization of the homepage is not supported. However, we would like to...
8 months ago in Call Center 0 Submitted

Allow CSR to Select Alternate UOM for Ordering

Sterling OMS supports placing orders using alternate UOM. For example, ordering a product by the CASE instead of EACH. The conversion quantity from the inventory UOM to the alternate UOM for ordering is setup in the item master. However, currently...
2 months ago in Call Center 1 Submitted

Enable Deeplink into Order Hub

Similar to IBM legacy call center we would like to have the capabilities to deeplink into Orer hub pages.
about 1 year ago in Call Center 0 Future consideration

Return Order for component level not allowing in Call Center but it is allowing in Order Hub

Hi Team, We are testing the use where trying to create return for the component level. Steps: 1. We have created Bundle Item with Bundle Fulfillment Mode as Ship Independent(00) along with component items- Shared XML in the document. 2. Order crea...
6 months ago in Call Center 0 Under review