IBM Sterling


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Self Service Tool

Showing 12

Consolidate V2 SST Log Download into one Amazon S3 URL

Consolidate V2 SST Log Download into one Amazon S3 URL instead of multiple URLs for each instance. This feature was supported in V1 but V2 has splitted the app modules and user must use multiple URLs to download the app logs
6 months ago in Self Service Tool 1 Functionality already exists

Automating CI/CD build/deployment pipeline starting with the development environment

We were working on a build/deployment pipeline for the IBM Sterling Order Management System (OMS) and there seemed to be too many manual steps in this process going from development to QA to PROD. We were hoping to get a more automated build/deplo...
over 2 years ago in Self Service Tool 1 Functionality already exists

Allow devtoolkit_docker/runtime/ApplicationManagerClient/client.jar to be downloaded directly from the SST

This is an issue for Mac developers after each cloud devtoolkit upgrade. The problem for Mac user is we have to rely on devtoolkit_docker/runtime/ApplicationManagerClient/client.jar to open the configurator. However, every devtoolkit upgrade, the ...
about 3 years ago in Self Service Tool 2 Functionality already exists

COGNOS REPORT- Can the reports can be published to any FTP locations.

Is there a way to send the Cognos report to FTP location rather than emailing the cognos report as an attachment. Currently we are sending the Report via email which customer need to download and put it in a location to process it further. So they...
over 3 years ago in Self Service Tool 1 Functionality already exists

Being able to monitor and get alerted for external services failures

External Services Monitoring Example: Alert if OMS not able to connect with Vertex Agent Trigger Failures Alert if Agent Job trigger failed/Failure
over 3 years ago in Self Service Tool 0 Functionality already exists

Please add option for restart of Servers from Self Service Tool

Currently we have option for start and stop of servers, If we can provide an option to restart server, it would be helpful
over 4 years ago in Self Service Tool 0 Functionality already exists

Ability to modify payment details of order in OMoC

Currently in the OMoC version of the call center, there is no ability to change the payment details on the order. This means that if the original payment method failed due to card expiry, insufficient funds etc. the customer cannot have the paymen...
almost 5 years ago in Self Service Tool 0 Functionality already exists

Ability to Stop/Start a particular instance of an Agent/Integration server

Hi Team, As a part of housekeeping activities we often come across scenarios where we need to do a restart of a Agent/Integration server. This restart could impact the processing of orders for a time being which could lead to business impact. To d...
about 5 years ago in Self Service Tool 1 Functionality already exists

Allow creation of app/integration servers on OMoC to designate which server to implement on.

With normal on-prem implementation the customer has the ability to define what agent and integration servers run on what hardware to provide some degree of high availability as well as balance load on the servers. With the OMoC self-serve tool and...
over 5 years ago in Self Service Tool 1 Functionality already exists

Allow for FTPing files in and out of OMoC

There are times when it is much easier to have an actual file be loaded to OMoC or exported from OMoC, that isn't currently allowed. An example of import is data migration as part of go-live. An example of export, apt to why this came up, is runni...
over 5 years ago in Self Service Tool 0 Functionality already exists

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