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Ability to support order amendments and exchanges without re-pricing in OMS UIs (Call Center, Store, etc)
Currently re-pricing (and integration) is required for amendments and exchanges but in certain situations such as the below examples there should be no need for this and simplifies implementation for these use cases.
Change product variant- Variant to be priced using original line price- Exchanges- Restricted to exchange for same product or product variant- Correlation between return and exchange item
What is your industry?
How will this idea be used?
This would simplify implementations in an MVP situation and also for customers who do not need re-pricing for simple refunds and exchanges
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