IBM Sterling Ideas

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Post your ideas

IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.

Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,
1. Post an idea
2. Upvote ideas that matter most to you
3. Get feedback from the IBM team to refine your idea

Help IBM prioritize your ideas and requests

The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

Receive notifications on the decision

Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.

Notify Sponsor an error has occured for a Partner's activity

When a partner is completing an activity an error can occur. In order for the partner to continue the activity the sponsor must investigate the error, resolve, and notify the partner to continue the activity.

Currently, there is no way for the Sponsor to know there has been an error, besides to manually enter each activity which has been rolled out. This could cause partner's to be on hold for days, until we notice an error, or they contact us.

We would like to propose an automatic email notification which states which partner had an error, on which activity, which is automatically sent when the partner receives the error. This will allow the screening team to solve the error as quick as possible and eliminate hassle for the partner.
  • Guest
  • Dec 22 2017
  • Not under consideration
DeveloperWorks ID DW_ID77895
RTC ID RTC_ID478995
Link to original RFE http://www.ibm.com/developerworks/rfe/execute?use_case=viewRfe&CR_ID=77895
  • Admin
    Greg Russell commented
    10 Feb, 2021 01:25pm

    While this enhancement has benefits, we don't expect to be able to deliver on this in the medium term (within the next 18 months)

  • Guest commented
    10 Jul, 2020 12:10pm

    This error notification should occur for both portal and provisioner activities.

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