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Status Not under consideration
Workspace Sterling Partner Engagement Manager
Categories Usability
Created by Guest
Created on Jun 15, 2021

RELATED IDEAS

Partner invitation should identify the duplicates and warn the sponsor.

PEM should throw an warning saying that the user is already registered or Invitation sent to partner as soon as sponsor clicks on Invite button and the a partner is registered with that Email Id already.

This avoid sending the duplicate invites to partners and sending duplicate invites creating lot of confusions and panic situations to partners.

What is your industry? Non-Industry Specific
How will this idea be used?

This avoid sending the duplicate invites to partners and sending duplicate invites creating lot of confusions and panic situations to partners.
  • Guest
    Reply
    |     Aug 25, 2021

    This idea is not under consideration because we currently do not tie email addresses to the partner registrations. That is because there are times when an invitation may be sent out to one person at a partner organization where that partner may decide that it should be another person. This allows that other person (the one that should be the partner administrator) to register with their email address.

    We are also considering an enhancement where the sponsor would be able to check to see if the partner is already onboarded into B2Bi/SFG. This would allow the sponsor to not proceed with the onboarding process unless they needed to have the partner update their details.

    Also, with the eventual inclusion of single sign on into PEM, we believe that inviting partners and having those partners go through a separate registration process just for PEM will become less frequent.

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