IBM Sterling Ideas

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Post your ideas

IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.

Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,
1. Post an idea
2. Upvote ideas that matter most to you
3. Get feedback from the IBM team to refine your idea

Help IBM prioritize your ideas and requests

The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

Receive notifications on the decision

Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.

Allow Sponsor More Flexibility in Changing Partner Account User Roles

Here is some information on the issues associated with having a main partner admin associated with every PEM partner account. Let's call this the super admin for the purposes of this email. The super admin is the partner admin who is required to register the entire partner. This association and the need to have a super admin causes several issues. 
  1. Cannot send invite to multiple different email addresses to begin
    • The original invite is sent to the super admin
    • You can technically add a second partner admin to the account before they register, but the partner admin will not receive the email invitation until the super admin registers the account. So this ability is useless and dangerous (explained in issue #2)
    • It requires sponsor intervention each time if the original super admin invited is incorrect
  2. If super admin is incorrect or no longer works there you cannot promote another user to that position
    • It is possible to edit the super admin, but it must be a user who does not already exist.
    • Adding additional users is not helpful if the super admin is incorrect, the additional users will never be able to become the super admin.
    • The super admin is the user who can reset passwords. A sponsor user cannot reset passwords for other users on the partner's account. A sponsor can only reset the password for the super admin. If the super user is no longer valid there is no way to reset the other user's password.
  • Guest
  • Apr 3 2018
  • Planned for future release
What is your industry? Computer Services
How will this idea be used?

The limitations of the current Partner Account setup results in difficult Campaign Management and System Administration. When the main partner admin leaves we can easily adjust the account for the new partner admin user whether they are already a user on the account or if they need to be added fresh.

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