Skip to Main Content
IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Status Delivered
Created by Guest
Created on Apr 30, 2024

ITX 277CA Processing

Allow for detection of syntactical error in claim by STC0101, and also including an Entity code so that resultant 277CA is valid per use of the STC0102 value of 19:

At each HL level in the 277, there could be rejected claim(s) due to invalid syntax in the 837 Transactions being validated per the 5010 TR3. It is not currently within the functionality of the compliance_check map to track specific error detail within the summary information used to generate the 277CA, so we will need to use a status code and entity codes that are generic to the HL level in which the error occurred - Submitter, Billing provider, Patient/Service. Any more detailed status reported would require an enhancement request, and could impact the overall performance of compliance checking. Also, it must be stressed that other checks outside the scope of compliance checking of syntax such as business

rules based on coverage could affect the final status codes returned in an 277CA to the submitter. It is expected that there is additional processing outside of the ITX compliance checking that would be needed to generate a final 277CA.

This would impact the following 277CA loops


Loop

2200B - Information Receiver - If STC03=U, or STC03=WQ and QTY*AA

(Total rejected) is present, then STC01 will be reported as A3:19:41.

If STC03=WQ=WQ and QTY*AA is absent, the STC01 will be reported as

STC*A1:19:41


Loop 2200C - Billing Provider -If STC03=U, or

STC03=WQ and QTY*QC (Total rejected) is present, then STC01 will be

reported as A3:19:85. If STC03=WQ and QTY*QC is absent, the STC01 will

be reported as STC*A1:19:85


Loop 2200D - Patient Detail - If

STC03=U then STC01 will be reported as A3:19:QC. If STC03=WQ, STC01

will be reported as STC*A1:19:QC


Loop 2220D - Service Detail - If STC03=U then STC01 will be reported as A3:19:QC. (Loop only present if service in errors)

What is your industry? Healthcare
How will this idea be used?

Improve information returned in claims process to the submitter of a claim