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Having shallow store inventory is very realistic with today's retail business moving into more boutique stores.
Currently we're unable to configure Global Safety Stock value to guarantee that at least X number of units are available to cash and carry customers across entire chain. Configuring store safety stock to 0 (zero) will essentially expose entire chain inventory to the web with the risk for 'cash and carry' customers never be able to get this item in a store. Configuring it to 1 will result in some of the SKU's being completely ignored by RTAM - practically means that some of the SFS eligible items will never be exposed to the WEB.
I see it as a major Sterling OMS shortcoming that seriously handicaps business in today's very competitive retail environment.
IBM should lead the way - not follow. Please consider implementing this sourcing rule ASAP.
Alex Pinskiy | Sr. Manager OMNI Channel Order Management/Customer Service Technologies
EILEEN FISHER Inc.
I agree - the Safety Factor at Network level makes sense for Ship-from-Store. It is typical that store inventory for many SKUs is 1 - typically stores will stock multiple units of common colors & sizes. But they may only stock 1 unit for less common sizes / colors. I have seen a similar profile at retailers that sell high-value product like jewelry.
In all these scenarios, Safety Stock applied at each store level would essentially mean that these SKUs cannot be shipped from store. A better approach in these cases is to set the Safety stock at the aggregate Store network level. I have seen multiple clients configure this using other competitive OMS solutions.
This is a good feature to have. A lot of time retailers struggle with safety stock numbers for the network. The traditional model of location based safety stock serves best for distribution centers.
Also the leading competitor order management system already has this feature for a long long time.