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Thank you for your patience. After carefully reviewing your enhancement requets, we understand that your AIJ application uses certificate-based authentication to perform configuration and monitoring of CDW and the application cannot submit processes when certificate-based authentication is used. (The Windows OS requires a password to perform user impersonation.)
Our recommended solution to this kind of problem is leveraging Password exit support. Another solution would be to configure no impersonation (Allow Process to run using Service Account)
With this recommendation we are closing this enhancement request. Please let us know if you see any concerns or have any questions.
Thank You
Product Management
Thank you for opening this enhancement request with IBM. I have reviewed it with my team and we believe that it would be beneficial for Connect:Direct to expand certificate authentication capabilities. I have accepted this request as an uncommitted candidate and will work to move it to the roadmap moving into the future.
Sincerely,
Chris Sanders
Connect:Direct Offering Manager