IBM Sterling


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OMS - Order Management (OnPrem & OMoC)

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Implement Emails for proactively monitoring API and agent's performance.

Similar to what we have on SST for MQ alerts where we can add thresholds it would be useful to have options to add alerts around API thresholds, Agents response times. This will be useful for customers going into Peak to foresee any issues of agen...
about 23 hours ago in OMS - Order Management (OnPrem & OMoC) 0 Submitted

Option to NOT allocate orders against PO data

Orders allocate to PO_PLACED if eta of PO is equal to or less than the current date. If suppliers do not provide ETA updates in a timely manner we could be allocating to POs that have not yet arrived or will not arrive on time. We still want to tr...
3 days ago in OMS - Order Management (OnPrem & OMoC) 0 Submitted

Confirm Shipment accounting for PO ordering unit of measure

Idea Summary: Currently, Confirm Shipment is failing when the ASN is sent by the supplier in the PO ordering UOM and the API is not doing the conversion from the item ordering unit of measure to the item inventory unit of measure. The idea is to h...
8 days ago in OMS - Order Management (OnPrem & OMoC) 0 Submitted

Enable Order Type Filter in dashboard and workspace of OrderHub

In OrderHub to show KPIs there are 2 options : dashboard workspace Both are not having filter for ordertype. There is an attribute present in order model (/Order/@OrderType) which should be enabled to define the filter. All KPIs should be based on...
2 months ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Enable Deeplink into Order Hub

Similar to IBM legacy call center we would like to have the capabilities to deeplink into Orer hub pages.
24 days ago in OMS - Order Management (OnPrem & OMoC) 0 Under review

Most effective KPIs based on business need

As of today, Order HUB’s Workspace allows for the creation of personalised dashboard workspaces and reports, based on the two KPIS of purchase orders and sales orders, that can only be consulted online and targeted up to 30 days before. The object...
2 months ago in OMS - Order Management (OnPrem & OMoC) 1 Future consideration

Moving cursor between IBM table cells using keyboard arrows

While using IBM buc tables, we want the user the navigate the cursor between table cells (having input field) of different rows using the keyboard arrows.
12 days ago in OMS - Order Management (OnPrem & OMoC) 0 Submitted

Add Solace to list of supported integration adapters in SDF

We are using Solace PubSub+ platform and is hoping to have OOB product support from OMS for integration with Solace. It is a popular growing platform that has been adopted by many customers across the globe and industry
about 1 month ago in OMS - Order Management (OnPrem & OMoC) 0 Under review

Provide password reset option in Order Hub Next generation

Provide password reset option in Order Hub Next generation. Legacy Order hub used to have IBM id created for the user and based on that we could create or reset password for the respective user from login screen. When Moved to next generation Orde...
22 days ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Enhance Safety Stock Rules with Relational Operators (Eg: '>', '<') for extended attributes

Problem: Currently, in case of extended attributes, safety stock rules only permit the use of the equality operator (=) for setting rule conditions. This limitation restricts the flexibility and granularity of safety stock management, particularly...
about 2 months ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

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