IBM Sterling


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OMS - Order Management (OnPrem & OMoC)

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Templatize field configuration settings in Order Hub and apply to multiple users

In Order Hub, users can view to display only the relevant attributes by modifying the field configurations in almost every screen. While this feature is very useful, every user needs to be perform this activity once initially. When there are a lar...
over 2 years ago in OMS - Order Management (OnPrem & OMoC) 1 Future consideration

Need capability to create coupon code for the entire order/cart having multiple orderlines

Need the capability to create coupons, which satisfies the following criteria Discount can be given based on product. Coupon can be assigned to customer user. Discount can be distributed across eligible lines. Should need only one coupon code for ...
over 2 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

multiple payment types in single coupon configuration

Application Details Version: IBM Sterling OMS V10Fix Pack: 27 Business user wants to configure a coupon rule which can provide payment type discounts as listed below. If payment type is American Express provide 5% discount If payment type is Maste...
over 2 years ago in OMS - Order Management (OnPrem & OMoC) 4 Not under consideration

Refund without split into two transactions (article price + netto shipping charges and tax of shipping charges)

If we have a full return the refund is split into two transactions that are sent to the PSP. For those two refunds there is only one credit memo that not match. Also the customer does not understand why he receives two refunds.
over 2 years ago in OMS - Order Management (OnPrem & OMoC) 1 Future consideration

Be able to delete an item from a return shipment

As an OMS user we would like to be able to delete/remove an item from a return receipt so that we do not accidentally credit the incorrect item. As per IBM team, it seems the default order modification rules in OMS do not allow to delete lines fro...
over 2 years ago in OMS - Order Management (OnPrem & OMoC) 6 Not under consideration

Ability to manually reprice open order in Order Hub

We are looking for a feature in Order Hub to manually reprice one open order at a time as well as a group of open orders together. The reprice functionality should pull in the current list price from price list and discounts/modifiers from pricing...
almost 3 years ago in OMS - Order Management (OnPrem & OMoC) 4 Not under consideration

Add DB2 11.5 support for Sterling Order Management 9.5

End of support for DB2 11.1 is 2022-04-30. We are currently running 9.5 on DB2 11.1.4.6 Advanced Enterprise Server Edition. We would like to upgrade the database to 11.5.6.0 or newer to remain supported.
almost 3 years ago in OMS - Order Management (OnPrem & OMoC) 1 Not under consideration

Application Console in other browsers than IE

Would it be possible to redesign Application Console so it is not required to use IE or Edge in IE compatibility? It would be nice to have it independent on browser
almost 3 years ago in OMS - Order Management (OnPrem & OMoC) 1 Not under consideration

Same alternate UOMs to be used across same Item-Ids

Our company uses multiple UOMs for items. There are few alt UOMs which are maintained in an OOB table provided by IBM. When another item is being created with a different UOM in item table but same UOMs in alt table, the item creation failed, stat...
almost 3 years ago in OMS - Order Management (OnPrem & OMoC) 4 Not under consideration

Duplicate order check for B2B order in Order Hub

Mattel has requirement of duplicate order check based on Ship To Customer and Customer PO number. If combination of these two attribute values is not unique when a B2B order is being entered in Order Hub, user should get a warning prompt. He can d...
almost 3 years ago in OMS - Order Management (OnPrem & OMoC) 5 Not under consideration

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