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IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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OMS - Order Management (OnPrem & OMoC)

Showing 72

During cancellation the Charge Amount should not get refunded when the ChargeType configured as "Non Refundable"

There could be some header charges like Donations which shouldn't get refunded when customer cancel the order. There's a existing configuration in Sterling to keep the header charges as non refundable (IsRefundable="N") however it is not working f...
over 1 year ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Have OMS Events publish JSON in addition to XML

Today Events in OMS only publish XML, it requires a translation to JSON before they can be consumed by external systems
about 3 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Prevent Cognos pop-up from being closed without logging out first.

Currently the Cognos pop-up can be closed without any feedback, but then the user can't log in again. Having Cognos to force a pop-up similar to how Call Center does, the "Changes you made may not be saved" prompt which gives a warning before clos...
about 3 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

getProperty to be able to decrypt database managed properties

If we enable property encryption by setting up the yfs.propertyencrypter.class property property encryption works only for file based properties. E.g. properties kept in the yfs.properties and yfs.properties_<module id>_ext files or customer...
over 1 year ago in OMS - Order Management (OnPrem & OMoC) 1 Future consideration

Provide for quota-free import of in-store transactions ("take sale" / "cash and carry") for use in association with blind returns / refunds

Today, we may receive the return of an unit/sku which was purchased in-store (cash-and-carry, take sale. NOT an order...) to our distribution center, within a valid return window, with a request for a full refund to the original form of payment. B...
over 1 year ago in OMS - Order Management (OnPrem & OMoC) 3 Future consideration

Tracing User Activity Across Multiple Sterling Applications

We are frequently receiving some requirements from the business regarding user activity for different applications(for ex: Call Center for Commerce, Sterling Business Center, IBM Store) which they are currently using. For some users we are pr...
over 3 years ago in OMS - Order Management (OnPrem & OMoC) 1 Future consideration

Support Alternate UOM for the item pricing and promotion

Typically alternate uoms have a different pricing than the primary uom. The application currently allows to define pricing and promotions based on primary uom only. I believe the application uses primary uom to identify the item but that should no...
over 3 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Database extensions should have a provision to create indexes only on ACTIVE tables.

Database extensions should have a provision to create indexes only on ACTIVE tables. As most of the queries/monitoring and reporting are performed on the ACTIVE tables. These indices may not be always needed on the HISTORY tables.
almost 2 years ago in OMS - Order Management (OnPrem & OMoC) 3 Future consideration

Provide manageItemNodeDefn API

The createItemNodeDefn call fails if the record already exists and using modifyItemNodeDefn will fail if the record doesn't exists. So when Sterling receives the safety stock details, we have to first make a getItemNodeDefn call & then invoke ...
almost 2 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Being able to get alerted through intelligent data-driven alerting mechanism

Provide us an ability to get alerted as part of data driven alerting. Examples No Orders not created in last one 20 Mins Low Volume of Shipments from DC Higher Fraud Hold Pending Orders Schedule Agent backlog High Configurable by Channel, Threshol...
almost 2 years ago in OMS - Order Management (OnPrem & OMoC) 3 Future consideration