IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Pinned ideas

PINNED Add support to controllerWorkflow script to restart BPs that are in "completed, error" state by individual BP IDs
During system issues, we are unable to bulk restart the BP IDs at a time. This is causing huge support effort in the clean-up process. Existing controllerWorkflow.sh script doesn't have a solution to restart the BPIDs that are in "completed, error...
Share feedback 5
PINNED Present Multiple Host Keys - RSA and ECDSA
As with standard Linux servers today Secure Proxy should be able to present Host Keys (more than one) in both RSA and ECDSA formats depending on what type the vendor incoming connection supports. Vendors are demanding Host Keys that are stronger t...
Share feedback 4

All ideas

Showing 792

Store UI: Requirement to capture user making inventory adjustments/cycle count approvals

In Store UI, when we perform inventory adjustments, user info who did the adjustment is not stored/displayed in store UI nor it is passed in the webhook inventory adjustment subscription. Impact: User will not be able to backtrack who performed in...
over 2 years ago in Store Engagement / Usability 0 Future consideration

Enhance current usage of DTK to allow develpers testers to run multiple DTKs in parallel

Currently when you deploy the DTK you can only work against a single docker image. Often our developers are working on more than one project or indeed have platforms on different releases (eq QA, Integration). In order to develop/test they need to...
over 2 years ago in OMS - Order Management (OnPrem & OMoC) 1 Future consideration

Need an API to import invoices for processed orders and shipments

Invoices related to orders, shipments, returns, credit/debit memos are critical pieces of information to build the complete picture of a closed or partially fulfilled order. Since the line-total during order-creation and invoicing could vary, invo...
over 4 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Provide for native (non-UE) configurability to record discounts/promotions at unit level, to align with most omni-retailers best practices in refunding multi-unit orders

First, please see: https://www.ibm.com/support/pages/node/269415 In IBMs response, the Sterling team states that it is "as designed" that a customer would receive an entire unit's refund upon the return of the first item of a multi-line order, wit...
over 2 years ago in OMS - Call Center 1 Future consideration

Bill of lading (BOL) functionality should be part of Store offering/product

Bill of lading (BOL) is one of the most important documents in the shipping process. To ship any goods, a bill of lading is required and acts as a receipt and a contract. A completed BOL legally shows that the carrier has received the freight as d...
over 4 years ago in Store Engagement 0 Future consideration

Disable Terminal SSH to Secure Proxy from External (Adapter)

We are currently running the latest version of Secure Proxy and are able to ssh (terminal) through the adapter to the SSP host. Although we are not able to login, it is an audit finding to prompt for credentials. Should simply close the session. I...
about 1 year ago in Sterling Secure Proxy / Security 0 Future consideration

Be able to add tracking number when creating return

In the old UI we created an enhancement that allowed users to add tracking numbers in the Call Center UI when creating a return. In the new UI we would like for this to be an OOTB option
over 2 years ago in OMS - Call Center 1 Future consideration

Ability to add custom HTTP headers for PEM application

Due to security concerns, security team likes to have custom HTTP headers in all HTTP traffic. Request you to please add a new feature is to be able to configure HTTP header for PEM application. This is required to get CA signed certificates from ...
over 2 years ago in Sterling Partner Engagement Manager / Security 1 Future consideration

BOPIS/ Click and Collect Emails and Alerts

Most projects typically have requirement for following: Ready for Pickup/Collection E-Mail, Pickup/Collection Reminder E-Mail, Not Picked-Up/Collected E-Mail (upon being cancelled from ready for pickup status), Picked-Up/Collected E-Mail Be good t...
over 2 years ago in OMS - Order Management (OnPrem & OMoC) 4 Future consideration

Support for "Refund Now" in CC to allow Customer services to refund a return before receipt occurs due to delays in warehouse processing

Very useful to assist call center agents when customer appeasement or servce is paramount but the returns process is slow/cumbersome - Should be enabled only if not already refunded (invoiced)
over 2 years ago in OMS - Call Center 0 Future consideration

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