IBM Sterling


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Store Engagement

Showing 36

Ability to manage store associate user accounts

Store Manager should be able to create/update users with associate roles in their store e.g when a new associate is hired or leaves. Also, a Corporate Store Manager should be able to create update users for any store with any role
almost 5 years ago in Store Engagement / Usability 0 Future consideration

Store Replenishment

As a store manager/planner, I could go through the store during the course of day and add items to my list via scan or manual entry. I could create multiple such lists. I could submit these lists for replenishment. This internally could directly g...
almost 5 years ago in Store Engagement / Usability 0 Future consideration

Improvements in Blind Returns

Be able to process a blind return however, larger amount may require a manager override Issue gift card for the amount, issue credit to a credit card with manager override (CC info manually typed in) Exchange order with blind return items where cr...
almost 5 years ago in Store Engagement / Usability 0 Future consideration

Purpose field in pick request allows only two values SALE and TRANSFER, we need more values - REPLACEMENT, PICKUP

Purpose field in pick request is only allows two values SALE and TRANSFER, we need more values - REPLACEMENT, PICKUP. This will help store to differentiate what type of PICK request. We need purpose field value to be supported in pick preferences ...
over 2 years ago in Store Engagement / APIs & SDKs 6 Future consideration

Ability for store associates to execute the adhoc cycle count without any explicit assignment

If we assign Adhoc Cycle count task link access to store associates, he is able to create a adhoc cycle count task, but he is not able to complete the task without manager assign the adhoc cycle count task created by him. we need an ability by ass...
over 2 years ago in Store Engagement / Usability 9 Future consideration

Need to record UserId and the reason for the pick cancellation.

We are not recording the UserId and the reason of cancel if user cancel the pick through store UI.It is very difficult to idendify the user who did cancel and the reason of cancel for Bopis Order.
over 2 years ago in Store Engagement / APIs & SDKs 7 Future consideration

Store Associate should have visibility entire order when fulfillement is pending by another location (transfer to pick scenarios)

For orders which are partially fulfilled by a store (eg BOPIS order being partially transferred from another store or DC), the store user does not have visibility to the entire order picture, thus is unable to service the customer's request of fin...
about 5 years ago in Store Engagement / Usability 0 Future consideration

Ability to assign multiple SKUs with all bin locations or single sku with all bin locations

Ability to assign multiple SKUs with all bin locations or single sku with all bin locations. Currently SIM UI don't have cycle count bulk assignment feature for single or multiple skus. Filter count requests based on the SKU's / bin locations.
over 2 years ago in Store Engagement / Usability 12 Future consideration

Today there is no way to trigger physical inventory count in SIM. The functionality can be enabled via a program/backend. It should nullify all other open requests.

Today there is no way to trigger physical inventory count in SIM. The functionality can be enabled via a program/backend. It should nullify all other open requests.
over 2 years ago in Store Engagement / APIs & SDKs 5 Future consideration

Need sku exclusion ability in create cycle count program api

Create Count Program API doesn't have SKU exclusion and inclusion list. Note : SIM UI ability to alter the program is required or not, we will confirm.
over 2 years ago in Store Engagement / APIs & SDKs 13 Future consideration

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