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IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.

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Need to record UserId and the reason for the pick cancellation.

We are not recording the UserId and the reason of cancel if user cancel the pick through store UI.It is very difficult to idendify the user who did cancel and the reason of cancel for Bopis Order.

  • Guest
  • Apr 20 2022
  • Future consideration
What is your industry? Retail
How will this idea be used?

We are not recording the UserId and the reason of cancel if user cancel the pick through store UI.It is very difficult to idendify the user who did cancel and the reason of cancel for Bopis Order.

  • Guest commented
    28 Jun 12:55pm

    Kindly let us know the ETA for the same.

  • Guest commented
    13 Jun 10:26am

    Kindly let us know the ETA for the same.

  • Guest commented
    31 May 03:11am

    Kindly let us know the ETA for the same.

  • Guest commented
    12 May 08:28pm

    For triage support team needs to know who initiated the cancellation, current state the cancel through SIM UI or cancel API doesn't provide the audit feature on who initiated the cancellation in Pick Cancellation pubsub message or pick request api. Please refer to the below document for places where we need the user audit details.

  • Admin
    Niveditha M R commented
    25 Apr 05:01pm

    Please add the business use cases for the enhancement.

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