IBM Sterling


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Self Service Tool

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Schedule Server to Stop and Start through SST

Currently the SST allows to set the scheduling of the server to either Trigger at a certain time or to Start and Stop within the 24 hours. We would need the ability to schedule the Data Extract Server to be stopped during the weekily DB Reorg bein...
over 1 year ago in Self Service Tool 0 Future consideration

Automating CI/CD build/deployment pipeline starting with the development environment

We were working on a build/deployment pipeline for the IBM Sterling Order Management System (OMS) and there seemed to be too many manual steps in this process going from development to QA to PROD. We were hoping to get a more automated build/deplo...
over 2 years ago in Self Service Tool 1 Functionality already exists

Sending email updates to stakeholders on env activity

When a deployment or a CDT is carried out on any env in OMoC, the stakeholders of the env needs to be informed by manually sending an email about the activity performed. This process needs to be automated. An email needs to be triggered to the env...
11 months ago in Self Service Tool 2 Future consideration

Ability to start individual App Server

There are situation, very often, that requires us to restart API servers, Call center servers, specific agent, specific integ server. We do not have that ability in the OMoC. Like we can pull call center logs, but we cannot restart just call cente...
12 months ago in Self Service Tool 3 Not under consideration

Provide a way to deploy database changes such as adding a new field ahead of the full deployment.

Due to it taking an extra hour about for the DB entity updates and the required re-org activity a deployment that adds a new field takes longer than a normal deployment. Due to this want to be able to run it separately just like the on-prem versio...
over 4 years ago in Self Service Tool 1 Future consideration

CoC 19.1 SBC extensibility workbench opened in Firefox 60.x forces installation of jsLib that is incompatible with Firefox 60.x

Environment Info CoC 19.1 devtoolkit Problem Statement When following the documented CoC instructions to enable extensibiility workbench for SBC at the following link, trying to use Firefox 60.x forces the installation of jsLib add-on that is in...
over 4 years ago in Self Service Tool 1 Is a defect

Enable Stop Deployment option

There are occasions where we accidentally click on deploy button and there is no way we can stop the deployment. Can the product atleast ask for a confirmation before initiating the process? or lets have a stop deployment option in the lower envir...
about 1 year ago in Self Service Tool 3 Not under consideration

DB Backup and Reset feature

To train guest services users on Sterling OMS functionalities primarily around Call center features, need to refresh the database meaning take a backup of a particular state of the initial order set and later restore the backup so that we can prov...
over 1 year ago in Self Service Tool 3 Future consideration

Allow for FTPing files in and out of OMoC

There are times when it is much easier to have an actual file be loaded to OMoC or exported from OMoC, that isn't currently allowed. An example of import is data migration as part of go-live. An example of export, apt to why this came up, is runni...
over 5 years ago in Self Service Tool 0 Functionality already exists

Build and Deploy only the war needed + Build script per Env

IDEA-1: Todays it is not possible to build only selected war of the application that requires rebuild. Every time whole ear is built with all the wars which takes quite a time. It would be great if user can select the required war to be rebuild an...
over 1 year ago in Self Service Tool 0 Future consideration

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