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Status Is a defect
Workspace Self Service Tool
Created by Guest
Created on Feb 25, 2020

RELATED IDEAS

CoC 19.1 SBC extensibility workbench opened in Firefox 60.x forces installation of jsLib that is incompatible with Firefox 60.x

Environment Info 


CoC 19.1 devtoolkit

Problem Statement 

When following the documented CoC instructions to enable extensibiility workbench for SBC at the following link, trying to use Firefox 60.x forces the installation of jsLib add-on that is incompatible with it:

https://www.ibm.com/support/knowledgecenter/SSGTJF/com.ibm.help.omcloud.custom.doc/customization/c_omc_custuioverview.html

Simulation Steps 

1. Build sbcdev as per instruction in KC at above link. I have already built it and deployed it so you can access it using http://moonbase03.rtp.raleigh.ibm.com:9080/sbcdev/sbcdev/login.do with username/password of admin/password
2. Log into sbcdev using latest Firefox (60.x in my case)
3. Hit Shift+Space to enable extensibility workbench
4. Dialog box appears saying that jsLib has to be downloaded and installed into Firefox
5. Attempt to install jsLib into Firefox. Attached error screenshot occurs.

Supporting Documentation/Asset Location 

https://www.ibm.com/support/knowledgecenter/SSGTJF/com.ibm.help.omcloud.custom.doc/customization/c_omc_custuioverview.html

Expected Behavior 

Either a compatible version of the jsLib should be made available or some other similar functionality in Firefox should be used.

Business Impact

Documentation in KC is false and misleading that sbcdev can be used with CoC using Firefox

What is your industry? Non-Industry Specific
How will this idea be used?

Compatibility issue raised via RTC
  • Admin
    Sampson Wong
    Reply
    |     Oct 5, 2022

    There has not been further issue reported from customers.

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