IBM Sterling


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Store Engagement

Showing 75

Porduct scan is not allowed by product id for the orders having products with same item id and multiple UOMs. It is applicable on all scans in store application.

We have a Retail customer whose catalog allows multiple items created with same item id but different UOMs (EACH, CASE). When order products are scanned by using item id, it returns two items and error pops out saying multiple items found for ente...
over 6 years ago in Store Engagement 1 Future consideration

Ability to copy order in Store engagement

Fot Costco, we have a use case where existing member order is looked up and copied over to create a new order. As a Store associate, I should be able to capture the order with copy order functionality which doesn't seem to exist today.
about 2 years ago in Store Engagement / Usability 4 Functionality already exists

Ability to add custom resource permissions for Store Engagement App

Application Manager currently restricts ability to add custom resource permissions for IBM Store Engagement application. This idea would provide ability to manage permissions for custom UI components in IBM Store Engagement application.
over 2 years ago in Store Engagement / Usability 1 Is a defect

Bill of lading (BOL) functionality should be part of Store offering/product

Bill of lading (BOL) is one of the most important documents in the shipping process. To ship any goods, a bill of lading is required and acts as a receipt and a contract. A completed BOL legally shows that the carrier has received the freight as d...
almost 5 years ago in Store Engagement 0 Future consideration

Consolidate Call Center and Store Engagement into a single Customer Engagement Solution

The idea there are separate solutions needed for customer engagement is antiquated and driven more by either poor organizational structures and silos, and/or the current market environment of solutions. IBM has the ability to take the lead in this...
about 6 years ago in Store Engagement / Performance 1 Not under consideration

Store UI: Requirement to capture user making inventory adjustments/cycle count approvals

In Store UI, when we perform inventory adjustments, user info who did the adjustment is not stored/displayed in store UI nor it is passed in the webhook inventory adjustment subscription. Impact: User will not be able to backtrack who performed in...
over 2 years ago in Store Engagement / Usability 0 Future consideration

Allow BOPIS orders where order is not picked from the store but shipped from warehouse

There are scenarios where items are special order items or not available in store or store does not participate in BOPIS. Also called as Site-to-Store. In these cases, the order is actually picked in warehouse, packed and shipped to the store (via...
about 5 years ago in Store Engagement / Usability 0 Future consideration

Store UI:Date field search for receiving panel.

In receiving search panel of Store UI, there is no option of searching based on Date. However, search based on date range is present once we go to list page. Can we get the date range field search in the first screen where we start receiving. Plea...
over 2 years ago in Store Engagement 2 Not under consideration

Add captcha in the IBM Sterling Store Engagement Application Login Screen for additional security

Problem Description: During the security testing, it was found that the login mechanism used by the Store application did not prevent automated attacks. This fact could be demonstrated by attempting to brute-force the login credentials of a testin...
over 1 year ago in Store Engagement / Security 4 Not under consideration

Putback capability for click and collect order cancellations

For BOPIS orders as part of backroom pick the picked items are moved to a BOPIS staging location or some secure location which is not then available for picking or walk-in customers. In case of a customer cancellation at that point or a no-show, t...
over 5 years ago in Store Engagement / Usability 0 Planned for future release

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