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Status Functionality already exists
Workspace Store Engagement
Categories Usability
Created by Guest
Created on Sep 29, 2022

Ability to copy order in Store engagement

Fot Costco, we have a use case where existing member order is looked up and copied over to create a new order. As a Store associate, I should be able to capture the order with copy order functionality which doesn't seem to exist today.
  • Guest
    Reply
    |
    Dec 6, 2022

    Hi Jason,

    We are looking for early next year. I got an update from the IBM engagement team that they are having discussions with the Product team on getting this feature in the product. I will wait for the discussions outcome.


    Thanks and Regards,

    Anand Venugopal

  • Admin
    Jason Cheng
    Reply
    |
    Nov 30, 2022

    Hi Anand,


    This feature would be a small customization for Costco to implement. What timeline are you looking for?


    Regards,

    Jason Cheng

  • Guest
    Reply
    |
    Nov 30, 2022

    Hi Jason,


    Can this functionality be available as part of the product rather than a customization ? That way we don't need to worry about the additional efforts when we plan for upgrades.


    Thanks and Regards,

    Anand Venugopal

  • Admin
    Jason Cheng
    Reply
    |
    Nov 14, 2022

    Hi Sayeesh,

    The backend api supports copy orders. I would suggest you implement customizations on the UI.