IBM Sterling


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OMS - Order Management (OnPrem & OMoC)

Showing 221

Permit for quota-free import of in-store TAKE SALES (not orders) for one-stop shop in customer order history

Orders are not a majority of overall enterprise-wide transactions, and the OMS is not expected to process them in any regard, ie settlement or fulfillment - This is all taken care of by the POS platform. As such, it is not of benefit for OMS to sp...
almost 3 years ago in OMS - Order Management (OnPrem & OMoC) 1 Not under consideration

Enable users to see federated accounts

Currently, admins cannot easily see which users are federated and which are not. We have to actively reach out to IBM to see if the new user is federated then we can proceed with providing access. This process is long and labor intensive. Providin...
about 3 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Extend sourcing audit feature to inquiry APIs like findInventory API

The request is to have sourcing audit enabled for findInventory API and this is our requirement as we do sourcing optimization even before order is created at the time of checkout.
about 3 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Scheduling agent triggers in different time zones (Other than UTC)

Currently the advances scheduling option for agents only takes time in UTC and triggers the same in UTC time zone. For different countries like US people want agents to be trig-erred in their time zone for example EST. EST has to be converted to U...
about 6 years ago in OMS - Order Management (OnPrem & OMoC) 2 Not under consideration

getOrderList API should provide one unioned, sorted result set across active and history records

Today's implementation of getOrderList API makes two calls under the hood - one to archive tables and one to active tables (assuming archive switch was invoked in the call.) Almost *no* consumer of order history wants two separate lists, each sort...
about 3 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

prioritize items with same GTIN during fulfillment

Hi, We have an requirement from client on GTIN concept. A watch can be from different factories, like The China factory SKU would be AU1234, whereas the India factory SKU would be AU1234I or AU1234IE. And below are the requirements Consolidated In...
over 6 years ago in OMS - Order Management (OnPrem & OMoC) 0 Not under consideration

DeliveryLeadTimeUE should include order and order line reference in the input

Our current client implementation relies on product delivery on a specific date such as birthday. The product can only be delivered on that specific day, not a day before and not a day after. In order to achieve that OMS is relying on an external ...
over 6 years ago in OMS - Order Management (OnPrem & OMoC) 0 Not under consideration

Allowing changing of shipping service of shipment through BUC

Changing shipping service of orders (FROM UPS 2nd day to next day or vice versa ) is an important functionality which is being perfromed by support team on day to day basis.
over 3 years ago in OMS - Order Management (OnPrem & OMoC) 0 Functionality already exists

During cancellation the Charge Amount should not get refunded when the ChargeType configured as "Non Refundable"

There could be some header charges like Donations which shouldn't get refunded when customer cancel the order. There's a existing configuration in Sterling to keep the header charges as non refundable (IsRefundable="N") however it is not working f...
over 3 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Delivery charge should be refunded for carry orders with non pre-paid tenders

The business requirement is to support order level promotional discounts(which applies to the whole basket) for Carry orders. For Carry order with non pre-paid tender (not pre-settled) and having header charges as promotions passed in the create o...
over 3 years ago in OMS - Order Management (OnPrem & OMoC) 2 Not under consideration

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