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IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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OMS - Order Management (OnPrem & OMoC)

Showing 182

Allocation Safety factor separate from availability safety stock for SHP and PICK delivery methods

We want the ability to shut off the selling of an item using safety factor by setting the safety factor for the item above inventory availability levels but still let orders accumulated in the system be allocated to nodes with availability. In the...
almost 5 years ago in OMS - Order Management (OnPrem & OMoC) 1 Not under consideration

getOrderList API should provide one unioned, sorted result set across active and history records

Today's implementation of getOrderList API makes two calls under the hood - one to archive tables and one to active tables (assuming archive switch was invoked in the call.) Almost *no* consumer of order history wants two separate lists, each sort...
over 1 year ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Have OMS Events publish JSON in addition to XML

Today Events in OMS only publish XML, it requires a translation to JSON before they can be consumed by external systems
over 3 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Prevent Cognos pop-up from being closed without logging out first.

Currently the Cognos pop-up can be closed without any feedback, but then the user can't log in again. Having Cognos to force a pop-up similar to how Call Center does, the "Changes you made may not be saved" prompt which gives a warning before clos...
over 3 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

OOTB API to update to the delivery and transportation schedules for Carrier Service configuration

We had customer requirement to provide integration interface for carrier calendars. Calendars to be supported through api/integration at carrier service level are transportation and delivery calendars. We can see that user interface is provided in...
over 3 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Latitude Longitude data for India region should be provided by IBM

It will be useful for all Indian retailers who use findInventory API which in tern uses latitude longitude data to calculate distance between 2 zip code locations.
over 3 years ago in OMS - Order Management (OnPrem & OMoC) 1 Not under consideration

Tracing User Activity Across Multiple Sterling Applications

We are frequently receiving some requirements from the business regarding user activity for different applications(for ex: Call Center for Commerce, Sterling Business Center, IBM Store) which they are currently using. For some users we are pr...
over 3 years ago in OMS - Order Management (OnPrem & OMoC) 1 Future consideration

Allowing changing of shipping service of shipment through BUC

Changing shipping service of orders (FROM UPS 2nd day to next day or vice versa ) is an important functionality which is being perfromed by support team on day to day basis.
almost 2 years ago in OMS - Order Management (OnPrem & OMoC) 0 Functionality already exists

During cancellation the Charge Amount should not get refunded when the ChargeType configured as "Non Refundable"

There could be some header charges like Donations which shouldn't get refunded when customer cancel the order. There's a existing configuration in Sterling to keep the header charges as non refundable (IsRefundable="N") however it is not working f...
almost 2 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Delivery charge should be refunded for carry orders with non pre-paid tenders

The business requirement is to support order level promotional discounts(which applies to the whole basket) for Carry orders. For Carry order with non pre-paid tender (not pre-settled) and having header charges as promotions passed in the create o...
almost 2 years ago in OMS - Order Management (OnPrem & OMoC) 2 Not under consideration