This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).
Shape the future of IBM!
We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:
Search existing ideas
Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updateson them if they matter to you. If you can't find what you are looking for,
Post your ideas
Post an idea.
Get feedback from the IBM team and other customers to refine your idea.
Follow the idea through the IBM Ideas process.
Specific links you will want to bookmark for future use
According to this, retailers/merchants are required to make a refund authorization call to VISA before the actual refund is issued. Currently in OMS/COC there is no support for such a transaction.
There is a financial liability for retailers not being compliant by April 2019.
What is your industry?
How will this idea be used?
Providing support for this will make us compliant with VISA's global standards and prevent our clients from being fined for non-compliance. Some of our competitor products have already rolled out support for this.
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