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My ideas: Self Service Tool

Showing 66 of 2633

Customised monitoring dashboard views

The current SST monitoring dashboards are limited to filtering on queues per session - there is no way to save a view or create a dedicated link to quickly access the same view again (user setting not persisted). Where technical members may reacti...
7 months ago in Self Service Tool 0 Future consideration

Sending email updates to stakeholders on env activity

When a deployment or a CDT is carried out on any env in OMoC, the stakeholders of the env needs to be informed by manually sending an email about the activity performed. This process needs to be automated. An email needs to be triggered to the env...
11 months ago in Self Service Tool 2 Future consideration

SST - > Server Configuration Tab-> Enable Sorting based on Columns

SST - > Server Configuration Tab-> Enable Sorting based on Columns. Currently none of the columns are allowing Sorting. Having the ability to sort based on Name,Type,Profile,Number of Instances and Status will be helpful.
11 months ago in Self Service Tool 0 Future consideration

Ability to View Message, Put Message, and View Oldest Message in Queues for Prod and Preprod Envs

In QA and DEV under Queue configuration > Queue Processes we have options for -Put message -view message -view oldest message -delete queue -clear queue In Preprod and Prod we only have options for -delete queue - clear queue We cannot troubles...
11 months ago in Self Service Tool 0 Future consideration

Ability to start individual App Server

There are situation, very often, that requires us to restart API servers, Call center servers, specific agent, specific integ server. We do not have that ability in the OMoC. Like we can pull call center logs, but we cannot restart just call cente...
12 months ago in Self Service Tool 3 Not under consideration

Option to create Dashboards in GrayLog

At the moment we don't have an option to create dashboards in the GrayLog. Given an option to create dashboards will help to monitor the number of errors or exceptions occurring on different business critical services.
about 1 year ago in Self Service Tool 0 Future consideration

Enable Stop Deployment option

There are occasions where we accidentally click on deploy button and there is no way we can stop the deployment. Can the product atleast ask for a confirmation before initiating the process? or lets have a stop deployment option in the lower envir...
about 1 year ago in Self Service Tool 3 Not under consideration

Provide Client Machine Certificate instead of User Certificate

When we download certificate from SST, it's is a User certificate. To install this certificate on user's machine, user need to install is manually one by one. We need steps on how to download client machine certificate, So that we can directly dep...
over 1 year ago in Self Service Tool 0 Future consideration

Ability to firewall whitelist an IP range in Self Service Tool

Today's IT infrastructure is heavily reliant on Cloud based practices, SaaS which all comes with a dynamic IP range. OMoC also has to integrate with certain applications. Today, SST for next gen version of OMS does not allow us to whitelist an ip ...
over 1 year ago in Self Service Tool 0 Future consideration

DB query tool in OMoC

Need to be able to view/query tables and columns in a robust way and in real time
over 1 year ago in Self Service Tool 0 Future consideration

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