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Status Future consideration
Workspace Self Service Tool
Created by Guest
Created on Dec 5, 2023

Ability to View Message, Put Message, and View Oldest Message in Queues for Prod and Preprod Envs

In QA and DEV under Queue configuration > Queue Processes we have options for

-Put message

-view message

-view oldest message

-delete queue

-clear queue

In Preprod and Prod we only have options for

-delete queue

- clear queue

We cannot troubleshoot issues in production when we were trying to determine whether or not message made it to the queue or manually reprocess a message by placing it in the queue.

Would be helpful to have these options in Preprod and Prod.

What is your industry? Electronics
How will this idea be used?

As a support analyst it would be helpful to view if messages are making it to prod/preprod queues to determine whether the issue is from an external system or if the message made it to IBM but it is not getting processed properly.

Also if a message gets lost or needs retriggered it would be helpful to be able to put it in the queue.