IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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All ideas

    Showing 866

    Call Center: Combat abuse of agent-facilitated appeasements via AI-backed assessment of new appeasement requests

    When engaging a customer support agent, a bad actor might seek to exploit customer care procedures for illicit gain by repeatedly requesting various accommodations - whether the reship of an order or line item, claiming that it's lost, or a refund...
    12 months ago in Call Center 0 Future consideration

    Improve Message ID XCMM005I

    Actually to know what user is that who gets the error XCMM005I its necessary explore the logs and see the line before from the next message: STAR=20250527 09:07:23.950|CCOD=8|RECI=XCMM|RECC=CAEV|OSID=3589|TZDI=7200|MSGI=XCMM005I|MSGT=The submit co...
    6 months ago in Sterling Connect:Direct / Reporting 2 Future consideration

    SIP Promise: Introduce Jurisdiction and Exclusion while calculating promise

    Jurisdiction and Exclusion - Based on the Product Attribute and Shipping Group for Address whether Fulfilment allowed or not should be considered with in SIP promise to provide EDD and shipment assignments. This is required to manage carrier const...
    12 months ago in Intelligent Promising 1 Future consideration

    Audit db query client

    We have several audits that question access to db, especially the access to customer data and the ability to download PII data in bulk through this mechanism. We need a mechanism to Audit the SQLs run across certain tables which have PII data and ...
    6 months ago in Order Management (OnPrem & OMoC) 0 Future consideration

    PIV Card Support for Sterling MFT/B2B Products

    PIV was initially introduced by HSPD-12 (Homeland Security Presidential Directive 12), in August of 2004. However, it is just now that agencies are being mandated to comply with this directive. The first required delivery date that we know of for ...
    almost 8 years ago in Sterling External Authentication Server / Security 1 Future consideration

    Work Queue Folders

    I would like to be able to more clearly group work queues together outside of the priority functionality. If we could have bold headers or folders, users could more easily access the specific work queues they are looking for. The more work queues ...
    6 months ago in Maximo Inventory Optimization 3 Future consideration

    introduction of query parameter or new function for exact match search

    when we try to find a specific user credential using its name and the partner it belongs to , the API performas a like search and returning multiple matches. Looks like, for the profileConfigName query parameter, this API is deviating from the sta...
    over 3 years ago in Sterling Partner Engagement Manager / APIs & SDKs 0 Future consideration

    Support Open API 3.0 specifications in the Sterling B2B Integrator and Sterling File Gateway APIs

    My customer would like to have in our product support for Open API 3.0, because most developers are no longer using OpenAPI 2.0 and want to move to OpenAPI 3.0.
    over 2 years ago in Sterling File Gateway / APIs & SDKs 1 Future consideration

    Myfilegateway 2.0 - merge Upload and Download views

    Hello IBM team, currently, the "Upload" and "Download" views are splited in two distinct parts. This type of views create confusion from an end user point of view. Our proposal is to merge the "Upload" and "Download" views in order to hav...
    about 3 years ago in Sterling B2B Integrator / Administration & Configuration 0 Future consideration

    PEM application should have a user interface option for data deletion for all the components

    In order to conduct penetration testing and identify vulnerabilities, it is sometimes necessary to create specific resources to assess how these vulnerabilities could be exploited. However, it is crucial to emphasize that the data or files generat...
    about 2 years ago in Sterling Partner Engagement Manager / Administration & Configuration 1 Future consideration

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