IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Showing 531 of 2968

Enable custom widgets in CCM dashboards with global filters/multiple dashboards

MFT operators want to see multiple aspects of the health of their systems pulling in data from other tools such as sever performance as well as their own reports (either built with Jasper or by embedding reports from other tools like Grafana) on k...
5 months ago in Sterling Control Center Monitor / Usability 0 Submitted

Audit db query client

We have several audits that question access to db, especially the access to customer data and the ability to download PII data in bulk through this mechanism. We need a mechanism to Audit the SQLs run across certain tables which have PII data and ...
5 months ago in Order Management (OnPrem & OMoC) 0 Future consideration

Replication Statistics For Global Mailbox

Global Mailbox should be able to out-of-the-box provide specific details on replication between DCs. I should be able to easily find out baseline statistics for replication time between servers. I should be able to see counts for how many files ar...
over 1 year ago in Sterling Control Center Monitor 6 Under review

Alert to files stuck in SFG mailbox

Occasionally when SFG encounters issues files will not get picked up and routed by SFG. Until the file has been picked up by the SFG routing rule it is not visible in the SFG arrived file display meaning it is hard to identify where there are issu...
5 months ago in Sterling Control Center Monitor / Usability 0 Under review

Reverse Partial Consumed Paypal Auth at the time of expiry

For PayPal orders during Re auth on expiration for partially shipped orders results in PayPal settlement failures where huge no. of orders are getting impacted.In Production, we have a setup of expiring the authorization of orders in 10 days. When...
over 3 years ago in Order Management (OnPrem & OMoC) 3 Future consideration

Hold based rescheduling to update ETD/ETS for scheduled order lines

There is a need for an automated rescheduling feature in OM. Especially on B2B, the requested ship date tends to be important and may often change for order line via integration. In these cases the order line should be rescheduled automatically. C...
almost 3 years ago in Order Management (OnPrem & OMoC) 0 Future consideration

Hold being applied during OrderCreate with Status as resolved

When an order is created it is sent through logic to determine fraud. The logic sets the fraud hold as either created (active) or resolved (inactive). Sterling is not looking at the status of the hold and putting the hold in a created(active) stat...
6 months ago in Order Management (OnPrem & OMoC) 2 Not under consideration

Request for Enhancement to Support Korean Legal Audit Requirements

As per Korean government legal requirements, we have received a request to provide an audit and data report covering user activity and actions performed in the KR region over the past three years, in alignment with internal compliance and security...
6 months ago in Order Management (OnPrem & OMoC) 0 Future consideration

Direct connector from ICC to ServiceNow

ICC generates SNMP traps and an intermediate tool captures it and then generates ticket on ServiceNow. This gives less control on how the tickets are generated on an incident management tool. Also, if there is a direct connector, we may also get r...
6 months ago in Sterling Control Center Monitor / Other 1 Submitted

Maintenance mode in ICC

Maintenance mode in ICC - currently we do have a functionality to put servers in some maintenance mode ,so that it does not create alerts at that point but logs every other detail . At present, we either have to turn down the server or shut down I...
6 months ago in Sterling Control Center Monitor / Reporting 1 Submitted

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