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This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Showing 396 of 2967

Return Order Reciept in Store

Hi, One common return option with many retailers is Create Return Online(Self Service) or Create through Call Center and drop the item to store. For this scenario,once customer drops item to store - we need to receive the return order - record rec...
over 5 years ago in Store Engagement / Usability 0 Planned for future release

WorkOrder Purge effeciency

Observation in workOrder purge agent. 1) Multiple getsJobs are getting triggered with EnterpriseCode. 2) yfs_task_queue table doesn't have EnterpriseCode column, which leads to pick unnecessary records for executeJob (multiple enterprise scenario)...
over 5 years ago in Order Management (OnPrem & OMoC) 3 Not under consideration

Circuit Breaker for OMS Agent and Integration Framework

What problem are we trying to solve?Scenario when external integration point’s (Payment Gateway , carrier service or any external application ) service is down, oms agent/integration server transaction will error out and goes to reprocess error ta...
over 2 years ago in Order Management (OnPrem & OMoC) 0 Future consideration

Store user authorization and store assignment consideration in IdP

We've come across multiple retail engagements where IdP system e.g. LDAP system takes care of user authentication and also maintains the user group assignment. With OMS CoC enabled in IBM ID, it's mandatory to first create a user in OMS with the m...
over 5 years ago in Order Management (OnPrem & OMoC) 1 Planned for future release

Ability to consider the unsegmented inventory also as a secondary option to fulfill orders or demands for custom segment types.

When doing inventory allocation based on segmentation, OMS should consider the unsegmented inventory also as a secondary option to fulfill orders or demands for custom segment types. This feature currently exists in v10. But is needed for v9.5 for...
over 5 years ago in Order Management (OnPrem & OMoC) 2 Not under consideration

Multiple work orders allowed for a single order line

For any retail client working on any customization of products, they use work order concept to provide delivery or provided service. For an order with multiple quantities in a single order line, there are multiple valid cases, where a single work ...
almost 3 years ago in Order Management (OnPrem & OMoC) 0 Future consideration

Order Status changes to be audited

when order line status is changed by schedule order/release order or any other API's, status change is not getting audited in the order audit tables. Request to get this feature added
over 5 years ago in Order Management (OnPrem & OMoC) 0 Planned for future release

Full inventory snapshot for all the items across all nodes

Required a rest API or evnent to publish Full inventory snapshot for all the items across all nodes in IV phase 2
over 5 years ago in Inventory Visibility 2 Functionality already exists

Support for XML version 1.1 to support additional characters JSON supports

Recently we ran into an issue where our Adyen WebHook notification was failing to process a response which caused a backlog of Payment notifications and had an impact to our payment processing for an entire day’s worth of orders. While the signifi...
almost 3 years ago in Order Management (OnPrem & OMoC) 1 Future consideration

Return Authorization Id not updating on the CHARGE record

For the VISA credit card payment type bank mandate the authroization before giving refund to the customer. Currently with the payment agent configuration in reverse logistics not adding the Authorization record against return order in yfs_Charge_t...
almost 3 years ago in Order Management (OnPrem & OMoC) 0 Future consideration

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