IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Ideas

Showing 125 of 2953

Built in Multi Line Reshipments

Currently, If a customer needs an entire order reshipped the user would need to reship each line individually and the lines would release separately. We would like a OOTB way to reship multiple lines at one time and have them release together.
over 3 years ago in Call Center 1

Ability to Toggle Between Tabs in COM When CSR is Performing an Action

Problem: User is not able to switch between a tab and popup in the call center. Steps to reproduce: Call Center user would like the ability to toggle between tabs in COM regardless of whether or not in the middle of performing an action in the cur...
over 3 years ago in Call Center 3 Future consideration

Ability for store associates to execute the adhoc cycle count without any explicit assignment

If we assign Adhoc Cycle count task link access to store associates, he is able to create a adhoc cycle count task, but he is not able to complete the task without manager assign the adhoc cycle count task created by him. we need an ability by ass...
over 3 years ago in Store Engagement / Usability 10 Future consideration

Ability to assign multiple SKUs with all bin locations or single sku with all bin locations

Ability to assign multiple SKUs with all bin locations or single sku with all bin locations. Currently SIM UI don't have cycle count bulk assignment feature for single or multiple skus. Filter count requests based on the SKU's / bin locations.
over 3 years ago in Store Engagement / Usability 13 Future consideration

Need Multi select Combo box feature

As part of new requirement we need multi select combo box feature
over 3 years ago in Store Engagement / Usability 2 Functionality already exists

Provide a field on the Payment UI for return orders for user to enter the amount intended to refund against each tender.

Provide a field on the Payment UI for return orders for user to enter the amount intended to refund against each tender. We had requirement to add new payment method on return since it was requirement to refund to a new tender on return . Currentl...
over 7 years ago in Call Center 0 Planned for future release

Multi Tab screen support in the 2.0 store

The current 1.0 store supports multiple tabs open on a screen, The store associates use this multi-tab format in the 1.0 to work on multiple shipments at a time. This helps in increasing productivity since they move on to shipments if they are blo...
over 3 years ago in Store Engagement / Usability 0 Not under consideration

Auto refresh of the OMS Dashboard/Homescreen (/home)

Automatic refresh of the OMS Dashboard/Homescreen every 2-3 min.
over 3 years ago in Store Engagement / Usability 0 Not under consideration

Provide capability to sort Shipment Advanced Search results

Capability to sort Advance Shipment search results by following dates 1. Due Date 2. Order Placed Date 3. Created in OMS Date 4. Release to Store Date
almost 4 years ago in Store Engagement / Usability 0 Not under consideration

Reorganize the catalog in Call Center

When we load a catalog to Sterling, the items are not in the correct size order, but there is no way to manually reorder or set up a customization to organize these sizes. Therefore, when a user is trying to select a size they have to look through...
almost 4 years ago in Call Center 5 Functionality already exists

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