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This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Pinned ideas

PINNED Add support to controllerWorkflow script to restart BPs that are in "completed, error" state by individual BP IDs
During system issues, we are unable to bulk restart the BP IDs at a time. This is causing huge support effort in the clean-up process. Existing controllerWorkflow.sh script doesn't have a solution to restart the BPIDs that are in "completed, error...
PINNED Present Multiple Host Keys - RSA and ECDSA
As with standard Linux servers today Secure Proxy should be able to present Host Keys (more than one) in both RSA and ECDSA formats depending on what type the vendor incoming connection supports. Vendors are demanding Host Keys that are stronger t...

All ideas

Showing 731

Document all special characters that are not allowed in a Connect:Direct related password (functional auth, soliddb password)

There are some special characters that will not be accepted in Connect:Direct and IBM has not officially identified these for customers. We need this information.
about 6 years ago in Sterling Connect:Direct / Usability 0 Future consideration

Freeze/Fix Column names on Comparison Matrix

In the Comparison Matrix Widget, when users Add certain columns to view in the matrix, when you scroll to the right, you loose visibility of what each row of information is. can the field names be fixed to the left side of the window pane so as th...
11 months ago in MRO Inventory Optimization 1 Future consideration

Move the 'Previous Item' and 'Item state' icon to the right hand side of the screen

I personally think it would be more useful to have the 'previous item' sitting next to the 'next item' rather than to the far left of the screen, especially as more companies are moving toward the wider single monitor. I find I'm constantly scanni...
11 months ago in MRO Inventory Optimization 1 Future consideration

SFG Utlization and Consumption KPI's

We are trying to explore consumption KPI's of the environment. At a high level, how to obtain correlation between file transfers volume/size with over all resources consumption ? - Build trend visualizations showing weekly consumption - cpu/memory...
11 months ago in Sterling File Gateway / Reporting 2 Future consideration

Be able to add tracking number when creating return

In the old UI we created an enhancement that allowed users to add tracking numbers in the Call Center UI when creating a return. In the new UI we would like for this to be an OOTB option
almost 2 years ago in OMS - Call Center 1 Future consideration

Update a watched directory location for Integrated File Agent

For stand alone File Agent, a user can update/correct a watched directory location. This seems like a basic function and yet it doesn't exist for Integrated File Agent. If a watched directory location has to be updated for Integrated File Agent, i...
11 months ago in Sterling Connect:Direct / Administration & Configuration 1 Future consideration

Ability to add custom HTTP headers for PEM application

Due to security concerns, security team likes to have custom HTTP headers in all HTTP traffic. Request you to please add a new feature is to be able to configure HTTP header for PEM application. This is required to get CA signed certificates from ...
almost 2 years ago in Sterling Partner Engagement Manager / Security 1 Future consideration

Support for "Refund Now" in CC to allow Customer services to refund a return before receipt occurs due to delays in warehouse processing

Very useful to assist call center agents when customer appeasement or servce is paramount but the returns process is slow/cumbersome - Should be enabled only if not already refunded (invoiced)
almost 2 years ago in OMS - Call Center 0 Future consideration

Resend Customer Emails via the OMS

In the new UI we would like the option of a button that can be connected to an external email provider. When the user clicks that button we would like for them to be able to choose an email to resend to the customer.
almost 2 years ago in OMS - Call Center 4 Future consideration

Allow line and header level discounts as percent

Currently, in OMS users have to calculate the percentage at a line level and it creates a possibility for human error. I would like to allow the user to input a discount percent at both the line and header level in OMS. This would reduce the numbe...
almost 2 years ago in OMS - Call Center 0 Future consideration