IBM Sterling Ideas
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IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.
Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you, 1. Post an idea 2. Upvote ideas that matter most to you 3. Get feedback from the IBM team to refine your idea
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The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.
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Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.
Many clients of OMS do not maintain a user repository system that can send user load to OMS. Users will be present on the client's active directory and will can be authenticated and created in OMS during the authentication.
|What is your industry?||Retail|
How will this idea be used?
OMS will integrate with Active Directory ( through SAML ) . If AD authentication is successful, OMS will check if user exist in OMS . If it does not exist ( which will be the case when user logs in first time ) OMS will create the user with all information ( including groups and queues ) that is present in the SAML response
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