IBM Sterling


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Pinned ideas

PINNED Add support to controllerWorkflow script to restart BPs that are in "completed, error" state by individual BP IDs
During system issues, we are unable to bulk restart the BP IDs at a time. This is causing huge support effort in the clean-up process. Existing controllerWorkflow.sh script doesn't have a solution to restart the BPIDs that are in "completed, error...
Share feedback 5
PINNED Present Multiple Host Keys - RSA and ECDSA
As with standard Linux servers today Secure Proxy should be able to present Host Keys (more than one) in both RSA and ECDSA formats depending on what type the vendor incoming connection supports. Vendors are demanding Host Keys that are stronger t...
Share feedback 4

All ideas

Showing 285

Service that offers employee pricing discounts at a SKU/Item level.

External applications need the employee price and discount information at a SKU or Dept/Class/Subclass/Style level, This service enables IBM OMS to calculate the SKU level or Dept/Class/Subclass/Style based on the configured employee discount rule...
over 5 years ago in Order Management (OnPrem & OMoC) 0 Future consideration

Add Additional DL and custom message to the proactive notifications and service disruptions from IBM

0n 7/16, Network disruption at IBM end had impacted the Release order agent to look for GIV inventory instead of IV and closely 5000 orders got cancelled because of this issue. Later we restarted release agent to fix the issue. OMS team did not re...
almost 2 years ago in Order Management (OnPrem & OMoC) 2 Future consideration

DB Backup and Reset feature

To train guest services users on Sterling OMS functionalities primarily around Call center features, need to refresh the database meaning take a backup of a particular state of the initial order set and later restore the backup so that we can prov...
almost 2 years ago in Self Service Tool 3 Future consideration

Boradcasting a common message to all store users

Can we have a feature in OMS through which we can broadcast common messages to all stores together on Store engagement application.e.g. "XYZ carrier system is down. Do not perform any packing operation". This will help in avoiding multiple tickets...
almost 6 years ago in Store Engagement / Usability 0 Future consideration

Bin/SKU Dedication - Ability to see bin assigned to SKU when searching at the SKU level

Current situation: In SIM, a user can assign SKUs to a bin as dedicated to that bin. When searching for bins, the user can see the SKUs that are dedicated to that bin. This is great if the user is searching for bins with SKUs. Requirement: In SIM,...
almost 2 years ago in Store Engagement / Usability 0 Future consideration

MRO-IO Analytics - Report Scheduling

Client had a number of reports created - but was requesting if reports could be scheduled to be run with defined filters and a distribution list to receive the report via email with file type (PDF vs Excel).
almost 2 years ago in Maximo Inventory Optimization 1 Future consideration

OMS Kubernetes Deployment - Add Labels

In the containerized version of OMS, the pods themselves have Kubernetes attributes called Labels, which allows us to filter by them during deployment (for example, to deploy only those whose "role" is "agentserver". However, Kubernetes has a Reso...
almost 2 years ago in Order Management (OnPrem & OMoC) 0 Future consideration

findInventory API does not allow to bypass inventory of shipnode passed in the input in case inventory transfer to be peformed forcefully

Hi, Now a days, we are getting requirements to implement scenarios to transfer the inventory from one node to the ship or pickup node though there is a inventory available in ship node. These are the route to store scenarios for most of the client...
about 6 years ago in Order Management (OnPrem & OMoC) 3 Future consideration

Ability to create Alerts in IBM Call Center for Commerce using HTML formatting instead of plain text.

We use alerts as a workflow system to report tasks to particular areas of the contact center to assist customers. The agents will copy and paste from a resource guide web page with the details they need to capture, having the format in HTML allows...
about 2 years ago in Call Center 0 Future consideration

Inventory segmentation support for sourcing using IBM IV services and OMS

Customer has DCs in US and EMEA while they maintain inventory within each DC with different buckets including bulk inventory and common ATP. Common ATP is shared with the wholesale orders. Sourcing requirement is to use the bulk inventory of a DC,...
about 4 years ago in Inventory Visibility 0 Future consideration

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