IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Ideas

Showing 195 of 2965

Confighub – Business Alias Name Not Displayed in Code Lists and Maps

Currently, we have several customers where identical code lists and maps are deployed across multiple Business Aliases (BAs) under the same customer account. This setup creates confusion for both customers and support teams, as it becomes difficul...
5 months ago in Sterling B2B Integration SaaS / Other 1 Future consideration

Ability/ Option to clean up data loaded into IV via a self-serve option/ API

Currently, IV APIs do not give the option to clean up the data loaded into it via the integration with OMoC. There are APIs to perform adjustments or to zero-out the supplies/ demands and hence availability in IV (and thereby the process to clean ...
over 6 years ago in Inventory Visibility 3 Future consideration

One of B2BI SAAS Customer Feedback Self Service Code list Hanon Feedback - View/Edit Rights to Orchestration code list.

One of SCBN Customer supplier/customer onboarding is unable to do it themselves as they require access to make entries in the orchestration Codelist (SAT Codelist), which they currently do not have. The customer is requesting access to this codeli...
5 months ago in Sterling B2B Integration SaaS / Other 2 Not under consideration

Adding Email Body via BPN ST tool

There are lot of request in Electrolux project for email flows where we need to deliver the output file as attachment in email and also send email body with some message to the trading partners. Currently, we use ITX map and Attachment Macro to ac...
over 3 years ago in Sterling B2B Integration SaaS / Other 0 Future consideration

Be able to configure RTAM to not monitor Model item level availability

RTAM spends time calculating the Model item level inventory availability (yfs_item.is_model_item = 'Y') but our business does not use this information so it's an opportunity to save resources for us. Could we add a customer overrides property to d...
5 months ago in Inventory Visibility 0 Under review

Create Business view in Config Center for Codelists, Mappings, Connections, Keys/Certficates

This feature will be helpful when there are codelists with same names across different BA's. Same map names such as document extraction maps or typing maps across different BA's. Could be helpful for connections and keys/certificates
over 1 year ago in Sterling B2B Integration SaaS / Other 4 Not under consideration

Provide option to prorate discount under ChargePerUnit and ChargePerLine while applying promotion in call center

Currently if we apply promo code during order creation in call center or applying promo code during order modification in call center, discount amount is getting applied under 'ChargePerLine', because of this discount amount is not excluding prope...
over 5 years ago in Call Center 1 Future consideration

Call Center: Combat abuse of agent-facilitated appeasements via AI-backed assessment of new appeasement requests

When engaging a customer support agent, a bad actor might seek to exploit customer care procedures for illicit gain by repeatedly requesting various accommodations - whether the reship of an order or line item, claiming that it's lost, or a refund...
11 months ago in Call Center 0 Future consideration

Monitoring Dashboard Exposed for Clients

When working with our IBM partners, there was a tool that the team used for monitoring system health. We have implemented Sterling Inventory Visibility for our website (9/27/22). However, there is trepidation in the team as we have no way to see h...
about 3 years ago in Inventory Visibility 1

"searchCatalogIndex" api is not returning the results based on the partial term.

In next-gen IBM Sterling Call Center, while creating orders on add item screen, user has to enter atleast one word from the item name/description to get the output. But in most of the cases end users will not know the complete word or word may be ...
over 1 year ago in Call Center 0 Future consideration

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