IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Ideas

    Showing 496 of 2998

    collect ebics client messages from B2BI as a standard protocol

    Today only Ebics server messages are collected by ICC. for EBICs client, nothing gets to ICC, and therefore ICC is not supervising and monitoring all standard B2Bi protocols. This has a huge impact as we can't use ICC as a central monitoring solut...
    over 6 years ago in Sterling Control Center Monitor / Usability 2 Not under consideration

    Web Console must filter prior to displaying the stats

    Every time I select statistics usinig Web Console, ICC does an initial search with no criteria and it takes more than minutes. After this initial search I can include criteria and make a new search. This approach makes a simple selection of statis...
    over 6 years ago in Sterling Control Center Monitor / Performance 0 Not under consideration

    Add captcha in the IBM Sterling Store Engagement Application Login Screen for additional security

    Problem Description: During the security testing, it was found that the login mechanism used by the Store application did not prevent automated attacks. This fact could be demonstrated by attempting to brute-force the login credentials of a testin...
    over 2 years ago in Store Engagement / Security 4 Not under consideration

    Timezone conversion/formatting for time-related variables

    We are testing Control Center for monitoring and managing C:D server, and one of the inconvenience we encountered was the lack of formatting options for time-related variables (event elements). To elablorate, we tried to set up rules and actions t...
    over 2 years ago in Sterling Control Center Monitor / Reporting 5 Planned for future release

    Password Security Controls

    Password security controls for ICC administrator/user interface using local authentication are not sufficient: Minimum password length can’t be enforced. Passwords expiration can’t be enforced. Password complexity settings don't exist Password hi...
    about 7 years ago in Sterling Control Center Monitor / Security 1 Functionality already exists

    Sorting of products based on Availability during a call center product search

    Call center currently displays list of products independent of items are available or not. When CSR are having a conversation with customer, they need to spend lot of time to identify products with inventory. There should be a mechanism to either ...
    over 4 years ago in Call Center 0 Planned for future release

    View transfer order information in Call Center

    We are using procurement transfer order in our current implementation. There was a requirement to see the transfer order details in Call Center, mainly the tracking number while it is in transit. We could see that the Procurement tab at order line...
    over 2 years ago in Call Center 4 Not under consideration

    Bin/SKU Dedication - Ability to see bin assigned to SKU when searching at the SKU level

    Current situation: In SIM, a user can assign SKUs to a bin as dedicated to that bin. When searching for bins, the user can see the SKUs that are dedicated to that bin. This is great if the user is searching for bins with SKUs. Requirement: In SIM,...
    over 2 years ago in Store Engagement / Usability 1 Future consideration

    We were able to replay the transfer before, and looks like that feature was removed from further versions

    We were able to replay the transfer before, and looks like that feature was removed from further versions. We wanted to be able to replay the files from completed file transfers interface.
    almost 5 years ago in Sterling Control Center Monitor / Usability 2 Not under consideration

    Change sequence of create order screens in OMS - Call Center

    Currently, the sequence of screens for the create order flow in OMS is as follows: Enter SKU(s) Enter in customer and customer address information Enter additional order information (shipping option, etc.) Confirm payment information Submit order ...
    over 2 years ago in Call Center 1 Functionality already exists

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