IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Ideas

    Showing 485 of 2997

    Create refresh button for Returns

    When a return order is created it should have a refresh button OOTB in the OMS UI that allows the user to refresh the return without having to go back to the original order.
    over 3 years ago in Call Center 1

    Built in Multi Line Reshipments

    Currently, If a customer needs an entire order reshipped the user would need to reship each line individually and the lines would release separately. We would like a OOTB way to reship multiple lines at one time and have them release together.
    over 3 years ago in Call Center 1

    Ability to Toggle Between Tabs in COM When CSR is Performing an Action

    Problem: User is not able to switch between a tab and popup in the call center. Steps to reproduce: Call Center user would like the ability to toggle between tabs in COM regardless of whether or not in the middle of performing an action in the cur...
    over 3 years ago in Call Center 3 Future consideration

    Purpose field in pick request allows only two values SALE and TRANSFER, we need more values - REPLACEMENT, PICKUP

    Purpose field in pick request is only allows two values SALE and TRANSFER, we need more values - REPLACEMENT, PICKUP. This will help store to differentiate what type of PICK request. We need purpose field value to be supported in pick preferences ...
    over 3 years ago in Store Engagement / APIs & SDKs 6 Future consideration

    Ability for store associates to execute the adhoc cycle count without any explicit assignment

    If we assign Adhoc Cycle count task link access to store associates, he is able to create a adhoc cycle count task, but he is not able to complete the task without manager assign the adhoc cycle count task created by him. we need an ability by ass...
    over 3 years ago in Store Engagement / Usability 10 Future consideration

    Unhandle Alert

    Sometimes mistakes happen. A user may accidentally handle an alert. It would be great if an enhancement was added where as long as the handled alert is still present in the Handled Alerts Monitor, the user could then check that handled alert and s...
    over 3 years ago in Sterling Control Center Monitor / Usability 1 Future consideration

    Purging notification records at run-time

    With current Windows Connect:Express versions, when notifications are enabled, notification records are added at run-time in the local database, even when they are fully processed (notifications messages sent), and they remain there, possibly very...
    about 7 years ago in Sterling Connect:Express / Administration & Configuration 1 Future consideration

    Need to record UserId and the reason for the pick cancellation.

    We are not recording the UserId and the reason of cancel if user cancel the pick through store UI.It is very difficult to idendify the user who did cancel and the reason of cancel for Bopis Order.
    over 3 years ago in Store Engagement / APIs & SDKs 7 Future consideration

    Enable Item based inventory threshold event if inventory falls below certain threshold

    Enable Item based inventory threshold event if inventory falls below certain threshold When the item inventory falls below a configured threshold, then transfer order needs to be initiated automatically.
    over 3 years ago in Store Engagement / APIs & SDKs 3 Functionality already exists

    Ability to assign multiple SKUs with all bin locations or single sku with all bin locations

    Ability to assign multiple SKUs with all bin locations or single sku with all bin locations. Currently SIM UI don't have cycle count bulk assignment feature for single or multiple skus. Filter count requests based on the SKU's / bin locations.
    over 3 years ago in Store Engagement / Usability 13 Future consideration

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