IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Ideas

Showing 104 of 2980

Export users details, adapter level permissions, paths configured, folder permissions in one consolidated sheet in IBM SFG

Exporting user details like surname, email, passsword policy, session timeout, last login, adapter level permissions, folder permissions, paths configured for individual users in a one consolidated sheet to be exported from IBM Sterling file gatew...
almost 2 years ago in Sterling File Gateway / Administration & Configuration 1 Functionality already exists

Add Shipping Country, Shipping Address, and Shipping Zip Code columns to order search screen in OMS Call Center

Today when a user searches for records via the Order Search screen in Call Center, there is not a column to indicate the shipping country the record is tied to which makes it complicated for CSR users to quickly see where the order is from. This i...
almost 2 years ago in Call Center 5 Not under consideration

Exporting Filesystem Virtual root path in SFG

The reason why exporting the file system virtual roots in Sterling Fileway is beneficial is that we need to export the filesystem paths that are assigned to specific users whenever a CISO, audit, or security team requests verification or audit che...
almost 2 years ago in Sterling File Gateway / Administration & Configuration 1 Future consideration

Password & Key based authentication for individual users using single SFTP Server Adapter

Password or key, Password and key, Password, Key based authentication functionality is required with respective users segregation. Assuming that the SFTP server adapter's authentication type is set to Password or Key, when a user with access to th...
almost 2 years ago in Sterling File Gateway / Administration & Configuration 1 Not under consideration

Export users list with user status (enabled or disabled)

Admin is not able to enable or disable the users in Sterling Filegateway and not able to export the user status whether the user is in active state or not.
about 2 years ago in Sterling File Gateway / Administration & Configuration 1 Future consideration

SIEM Integration with IBM Sterling Filegateway

SIEM is used to collect, aggregate, and analyze data from sterling applications, and users in real-time can detect issues whenever required, It seems sterling filegatway is not supported to integrate SIEM. we have raised PMR support ticket with IB...
about 2 years ago in Sterling File Gateway / Administration & Configuration 1 Future consideration

Unable to receive email notifications after changing of payload repository as filesystem in SFTP Server Adapter

Email notifications are very critical in business use cases where customer are required to get notified when file transfer success/failure, system performance.
about 2 years ago in Sterling File Gateway / Administration & Configuration 1 Functionality already exists

View transfer order information in Call Center

We are using procurement transfer order in our current implementation. There was a requirement to see the transfer order details in Call Center, mainly the tracking number while it is in transit. We could see that the Procurement tab at order line...
over 2 years ago in Call Center 4 Not under consideration

Sorting of products based on Availability during a call center product search

Call center currently displays list of products independent of items are available or not. When CSR are having a conversation with customer, they need to spend lot of time to identify products with inventory. There should be a mechanism to either ...
over 4 years ago in Call Center 0 Planned for future release

Change sequence of create order screens in OMS - Call Center

Currently, the sequence of screens for the create order flow in OMS is as follows: Enter SKU(s) Enter in customer and customer address information Enter additional order information (shipping option, etc.) Confirm payment information Submit order ...
over 2 years ago in Call Center 1 Functionality already exists

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